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What is Probook?

Probook is a cutting-edge dispatch solution driven by artificial intelligence, designed to enhance technician performance, improve dispatcher efficiency, and elevate customer service in the home services industry. By analyzing past sales data, the platform effectively matches technicians with the most suitable jobs, leading to increased sales and heightened customer satisfaction. It offers two levels of automation: the copilot mode, which aids dispatchers with real-time recommendations while ensuring their active involvement, and the autopilot mode, which automatically adjusts the dispatch board in real time, allowing a single dispatcher to manage over 20 technicians efficiently. Furthermore, Probook is equipped with tools such as proactive delay alerts, rescheduling suggestions, and an interactive revenue heatmap that identifies top sales achievers. Typically, users experience a 12% rise in sales and a 19% improvement in flip rates, all while maintaining a technician-to-dispatcher ratio of 20:1, showcasing the platform's profound effect on operational effectiveness and profitability. This innovative approach not only optimizes the dispatch workflow but also enables businesses to concentrate on expansion and enhance their overall service quality, setting the stage for sustained success in a competitive landscape.

What is Autopilot?

Autopilot is a modern and all-encompassing solution designed for field service management (FSM) and customer relationship management (CRM) specifically tailored for home service businesses that seek to enhance their operations and promote growth without the complications of juggling multiple tools. By removing the necessity to assemble various spreadsheets, mobile apps, invoicing platforms, and marketing software, Autopilot presents a unified system that empowers users to oversee their entire enterprise through a single, integrated dashboard. At its core, Autopilot adeptly manages vital daily operations like scheduling, dispatching, job oversight, estimates, invoicing, and payment processing, ensuring that whether you are landing your first job or managing several teams, everything stays organized and efficient. What sets Autopilot apart from its competitors is not just its operational features but also its extensive functionalities that go well beyond basic tasks. The platform includes a built-in phone system and two-way texting, equipping users with a local phone number, call tracking capabilities, recorded conversations, and automated messaging, all of which significantly improve communication efficiency. Additionally, this comprehensive approach not only boosts operational productivity but also cultivates stronger connections with clients, which is essential for driving business success. Furthermore, Autopilot’s user-friendly interface ensures that even those with minimal technical expertise can navigate the system with ease.

Media

Media

No images available

Integrations Supported

NEXTAR
ServiceTitan

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Probook

Date Founded

2022

Company Location

United States

Company Website

www.probook.ai/

Company Facts

Organization Name

Autopilot

Date Founded

2026

Company Location

United States

Company Website

autopilotapp.io

Categories and Features

Home Services

Not specified

Service Dispatch

Not specified

Categories and Features

Home Services

Not specified

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