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What is Product Fruits?

Product Fruits is an intuitive, no-code platform designed to enhance user adoption for web applications, enabling you to effectively onboard users and help them discover the value of your product while steering them towards their pivotal "aha moment." This comprehensive tool encompasses everything necessary to elevate user onboarding for your application, including interactive product tours, guides, walkthroughs, helpful hints, beacons, tooltips, onboarding checklists, in-app announcements, user feedback collection mechanisms, one-click bug reporting, and a built-in help center accessible via a Life Ring Button, along with a knowledge base for further assistance. Our clients have reported significant improvements in conversion rates, a decrease in user churn, and a reduction in support inquiries. Designed with the non-technical user in mind, the Product Fruits editor enables anyone to craft visually appealing onboarding experiences without requiring any coding expertise. We proudly serve SaaS companies across the globe, assisting them in boosting conversions, minimizing churn, and decreasing the volume of support tickets, all while ensuring that you can get started in less than five minutes, with a free trial option available for new users. With its user-friendly interface and powerful features, Product Fruits stands out as an invaluable tool for companies aiming to optimize their user engagement strategies.

What is Answerbase?

Answerbase simplifies the process of establishing a personalized Q&A platform for users. It serves as an online hub for inquiries, customer assistance, and e-commerce interactions. Through Answerbase, companies can empower their customers to pose questions, receive answers, and discover pertinent information related to specific products or services. The platform is equipped with a range of features, such as Q&A widgets, widget creation tools, content moderation capabilities, management resources, categorization and tagging options, as well as analytics and insights for enhanced decision-making. Additionally, Answerbase fosters community engagement by allowing users to contribute their knowledge and experiences, enriching the overall support ecosystem.

Media

Media

Integrations Supported

ActiveCampaign
Crisp
Customer.io
Freshdesk
Google Analytics
Heap
HubSpot CRM
HubSpot Customer Platform
Intercom
Mixpanel
Slack
Smartlook
Typeform
Zendesk Chat

Integrations Supported

WordPress

API Availability

Has API

API Availability

Pricing Information

$79 per month
$59 per month with yearly payment
Free Trial Offered?

Pricing Information

$19.00/month
Basic - $15 per month
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Product Fruits

Date Founded

2020

Company Location

Czech Republic

Company Website

productfruits.com/

Company Facts

Organization Name

Lumin Creative

Date Founded

2007

Company Location

Spain

Company Website

www.answerbase.com

Categories and Features

Customer Communications Management

Interactive Content
On-Demand Communications
Personalization
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Gamification

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management

Customer Feedback

Bug Reports
Screenshot / Screen Capture
Surveys

Customer Onboarding

Not specified

Customer Self-Service

Not specified

Customer Success

Customer Engagement
Onboarding

Customer Training

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Cataloging / Categorization
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

No-Code Development

Drag & Drop
Templates
Web / Mobile App Development
Workflow Management

Onboarding

Orientation Management
Training Management

Personalization

Behavioral Targeting
Campaign Segmentation
Experience Management

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Group Management
Member Directory
Membership Management
Social Media Management
Website Management

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Content Marketing

Categorization / Grouping
SEO Management

Customer Engagement

Analytics
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Video Content

Customer Service

Alerts / Escalation
Knowledge Base
Queue Management
Self Service Portal

eCommerce

CRM
Catalog Management
Channel Management
Data Security
Kitting
Mobile Access
Multi-Store Management
Order Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Q&A Platforms

Not specified

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