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What is Professional Pet Sitter?

When a client reaches out to the company to set up a service, the details of the conversation are either recorded directly in the system or noted for later entry. A customized service confirmation, which incorporates client-specific pricing information, is then generated and sent to the client, and it may include an electronic payment link if requested. Following this, a service work order is distributed to all team members involved in providing the service, while the scheduled appointment is entered into the calendar. Each day, caregivers log into the system to check their assigned schedules, and at the end of the day, they return to the system to mark off the visits they have completed, also documenting any issues they faced during their tasks. The administrator logs in at the conclusion of the day to verify that all scheduled visits were executed successfully. Reports outlining compensation can be produced in just a few minutes for any specified pay period, and client payments are accurately recorded within the system. Additionally, any remaining balances or credits can be easily applied to the current service being offered. This organized and efficient method ensures effective tracking and management of services provided, contributing to a smooth operational flow. Regular updates and communication with clients further enhance the overall service experience.

What is Chester?

Chester serves as an all-encompassing platform tailored for independent pet-care professionals, including dog walkers, pet sitters, groomers, trainers, and operators of boarding or daycare services, accessible via web and mobile applications. It combines several critical functionalities, such as managing bookings and schedules, while also allowing for the maintenance of in-depth client and pet profiles, health records, care documentation, and messaging options for effective client interaction. In addition, pet owners can utilize a dedicated portal to request services and receive real-time updates regarding their pets' well-being. Service providers can set up recurring appointments, create bundled services, issue invoices, track payments, and accept online card transactions through Stripe. After each service, providers can share report cards with clients that feature notes, photos, videos, and GPS routes for dog-walking updates. Chester also includes collaborative features that facilitate team management, such as staff assignments, role-specific permissions, shared calendars, and payroll reporting. A free tier is offered for those with up to five active clients, while premium subscriptions provide advantages like unlimited client access, card payment options, and advanced team management tools, positioning it as an essential asset for pet-care enterprises. This holistic approach not only enhances communication but also improves management efficiency for both pet-care providers and pet owners alike, fostering a more seamless experience for all parties involved.

Media

Media

Integrations Supported

Integrations Supported

Stripe

API Availability

API Availability

Pricing Information

$49 per month

Pricing Information

$25/month
Free plan: $0 for up to 5 active clients.
Pro: $25/month or $249/annually.
Team: $39/month or $389/annually.
Free Version

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Bluewave

Company Location

United States

Company Website

www.professionalpetsitter.com

Company Facts

Organization Name

Chester

Date Founded

2026

Company Location

Canada

Company Website

chester.pet/

Categories and Features

Pet Care

Not specified

Pet Sitting

Billing & Invoicing
Client Management
Scheduling
Staff Management

Categories and Features

Pet Care

Not specified

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