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JustRelate CRM

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What is Prosoftly?

Boost your sales, refine your marketing techniques, and improve your customer service capabilities with a cohesive cloud-based solution. Prosoftly enables you to manage your sales processes effectively, securely maintain customer data, build robust business relationships, utilize marketing automation, and evaluate your sales performance—all from a single platform. The Prosoftly CRM employs a subscription model that continues until you opt to cancel, with automatic renewals taking place at the conclusion of each billing period, guaranteeing that your service remains uninterrupted. Each ticket's activity is carefully documented, providing a comprehensive corporate memory that can be accessed without needing to ask about individual ticket statuses. With the user-friendly drag-and-drop progress board, tracking the status of all tickets becomes a seamless task, facilitating efficient task and workflow management. This optimized approach not only conserves valuable time but also fosters improved teamwork throughout your organization, ultimately leading to greater productivity. Additionally, Prosoftly's integrated features empower you to make informed decisions, ensuring your business remains agile in a competitive landscape.

What is JustRelate CRM?

JustRelate CRM is a comprehensive customer relationship management platform built for SMEs and mid-market organizations. The system provides a unified hub for managing all customer-facing operations across marketing, sales, and service departments. Core Functionality: Contact and activity management form the foundation, enabling centralized storage of customer data, enterprise structures, and interaction histories. Lead management capabilities support targeted prospecting, while opportunity tracking and quote generation streamline the sales pipeline. Contract and project management features accommodate complex B2B sales cycles. Sales & Marketing Operations: The platform delivers sales funnel analysis, forecast modeling, and performance dashboards. Marketing teams benefit from campaign planning, event management, email marketing integration, and GDPR-compliant contact list management. Automated workflows enhance productivity across departments. Service Excellence: Comprehensive service module includes ticketing, maintenance scheduling, resource planning, and knowledge management with FAQs and error code databases. Mobile & Integration: Native mobile applications (iOS, Android, Windows) provide field access to contacts, tasks, appointments, and service data. The platform integrates with ERP systems (SAP, abas, PSIpenta), email clients (Outlook, Lotus Notes), and third-party applications via REST-API and web services. Deployment & Administration: Choose cloud hosting in Germany or on-premises installation. Multi-language, multi-currency support enables international operations. Granular access controls, process customization, and scalable n-tier architecture accommodate growing organizations.