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What is Prospect CRM?

Introducing a Stock-Aware CRM and eCommerce solution tailored for Wholesalers, Distributors, and Manufacturers, empowering you to enhance your sales efficiency consistently. Become a champion for your prospects. What sets Stock-Aware CRM apart? Those in manufacturing, wholesale, and distribution understand that selling tangible products in a B2B context comes with distinct operational hurdles that standard CRMs often cannot address effectively. Stock-Aware CRM offers a refreshing alternative. Prospect is an innovative Stock-Aware CRM created specifically for businesses that deal with physical products in the B2B marketplace. By integrating customer, inventory, and product data, Prospect simplifies B2B CRM operations. This allows your team to save valuable time, boost sales, and optimize profit margins. By merging essential features of classic CRM systems—such as Marketing Sales Pipelines and Customer Service Management—Prospect acknowledges the complexities of B2B sales, incorporating elements like special pricing, back orders, detailed product information, as well as efficient quoting, ordering, and inventory management. Ultimately, Prospect is designed to help businesses thrive in a competitive landscape.

What is 1Channel AI-Powered DMS?

1Channel's AI-Enhanced Distribution Management System presents a cutting-edge approach to managing conversations related to order inquiries, inventory checks, and payment queries through an integrated AI assistant accessible via text or help topic browsing. It automates order validation to confirm stock availability, applicable discounts, pricing, and credit limits when orders are placed, while employing intelligent stock allocation methods based on FIFO and FEFO principles to prioritize items that are close to expiration for shipping. The system also includes an automatic stock replenishment feature that generates purchase orders whenever the inventory for specific SKUs dips below a set level, in addition to a workflow automation engine that allows teams to design conditional workflows with real-time triggers, notifications sent via Email and WhatsApp, and a multi-level approval process that can accommodate up to seven tiers. Payments are automatically reconciled with outstanding invoices through an auto payment allocation capability, and any inconsistencies in Goods Receipt Notes (GRN) are routed to the correct approver without delay. Users benefit from a real-time analytics dashboard that highlights key performance indicators (KPIs), sales trends, best-selling items, and offers more than 24 customizable reports, allowing businesses to make quick, informed decisions. This all-encompassing solution not only streamlines every facet of distribution management but also significantly boosts operational efficiency and accuracy, creating a more responsive and effective supply chain. Overall, the integration of AI and automation within this system represents a transformative leap forward in managing distribution logistics.

Media

Media

No images available

Integrations Supported

3CX
DEAR Inventory
Exchequer
Gmail
Intercom
Katana Cloud Inventory
Mailchimp
QuickBooks Commerce
Sage 50
Spotler
Stripe
Unleashed
Voyced
Xero

Integrations Supported

1Channel Sales Force Automation

API Availability

API Availability

Pricing Information

£22.50 per month
Free Trial Offered?

Pricing Information

Available on request
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ProspectSoft

Date Founded

2002

Company Location

United Kingdom

Company Website

www.prospectsoft.com

Company Facts

Organization Name

1Channel

Date Founded

2015

Company Location

India

Company Website

www.1channel.co

Categories and Features

Construction CRM

Contract Management
Forecasting
Project Management
Quote Management
Sales Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Distribution

Order Management
Sales Forecasting

Manufacturing

Accounting Integration
Purchase Order Management
Quotes/Estimates
Reporting/Analytics

RFM Analysis

Not specified

Sales Tracking

Activity Dashboard
Alerts / Notifications
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Pipeline Management
Reporting / Analytics
Task Management

Categories and Features

Distribution

Not specified

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