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What is Proto?

Proto leads the way in developing inclusive chatbot solutions and multilingual automation for customer service centers. Through widespread national implementations, Proto amasses a wealth of data to refine machine learning technologies for languages that often receive little attention. Their AI Customer Experience (AICX) offerings are specifically crafted to foster genuine consumer interaction and safeguard interests, especially in industries that typically lack support from venture capital. By partnering with regulators and key development organizations, Proto devises solutions that directly benefit local customers. Various businesses and governmental organizations leverage Proto's AICX platform to deliver services in local dialects, ensuring they operate efficiently and sustainably over time. Enhance your service capabilities above competitors with chatbots that incorporate advanced logic and smooth integrations. Facilitate ongoing conversations that can navigate a multitude of discussion paths, emulating human reasoning in exchanges. Furthermore, connect chatbots to external databases using JSON APIs while keeping dialogue structured and coherent. With a keen emphasis on managing costs, Proto efficiently expands service reach into both emerging and established markets. This pioneering methodology not only elevates user experience but also champions the advancement of language communities that have been historically neglected. Ultimately, Proto's commitment to inclusivity in technology sets a new standard in customer engagement.

What is Kindly?

The Kindly chatbot harnesses the latest innovations in machine learning and language processing to efficiently respond to customer inquiries. This technology opens the door to artificial intelligence for a wider audience. With the live chat feature of Kindly, customer service agents can handle more intricate questions while providing outstanding support. Moreover, Kindly offers analytical tools that deliver in-depth insights into your business operations, including both historical analytics and real-time data. You can monitor various metrics, from website traffic to the effectiveness of your chatbot’s interactions. Additionally, we offer guidance on recognizing the best chances for automation. Kindly can be seamlessly integrated with your preferred chatbot platform, CRM systems, or other applications through our API. You can also evaluate the performance of your digital assistant and identify specific conversations that may require improvement for enhanced user engagement. This comprehensive strategy guarantees that your customer service continually evolves and adapts to fulfill client requirements efficiently. Ultimately, your organization will benefit from a more responsive and intelligent customer support system.

Media

Media

Integrations Supported

Facebook Messenger
Microsoft Teams
LINE
Salesforce
Twilio
Viber
WhatsApp
Zalo

Integrations Supported

Facebook Messenger
Microsoft Teams
Freshchat
GIPHY
Google
HubSpot Marketing Hub
Lipscore
LiveChat
Mailchimp
Puzzel
SendGrid
Slack
Workplace from Meta
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$1,000 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Proto

Company Location

Canada

Company Website

www.proto.cx/

Company Facts

Organization Name

Kindly

Date Founded

2016

Company Location

Norway

Company Website

www.kindly.ai/en/

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Popup Builders

Not specified

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