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What is Proto?

Proto leads the way in developing inclusive chatbot solutions and multilingual automation for customer service centers. Through widespread national implementations, Proto amasses a wealth of data to refine machine learning technologies for languages that often receive little attention. Their AI Customer Experience (AICX) offerings are specifically crafted to foster genuine consumer interaction and safeguard interests, especially in industries that typically lack support from venture capital. By partnering with regulators and key development organizations, Proto devises solutions that directly benefit local customers. Various businesses and governmental organizations leverage Proto's AICX platform to deliver services in local dialects, ensuring they operate efficiently and sustainably over time. Enhance your service capabilities above competitors with chatbots that incorporate advanced logic and smooth integrations. Facilitate ongoing conversations that can navigate a multitude of discussion paths, emulating human reasoning in exchanges. Furthermore, connect chatbots to external databases using JSON APIs while keeping dialogue structured and coherent. With a keen emphasis on managing costs, Proto efficiently expands service reach into both emerging and established markets. This pioneering methodology not only elevates user experience but also champions the advancement of language communities that have been historically neglected. Ultimately, Proto's commitment to inclusivity in technology sets a new standard in customer engagement.

What is Odus?

Boost your communication effectiveness by utilizing human-like robots to automate calls and messages, which can lead to substantial cost reductions, increased sales, and impressive conversion rates exceeding 25% in voice interactions—all without needing any programming expertise. With the revolutionary DCT solution (Dialogue Contextualization Technology) from Odus.ai, you can nearly eliminate the dependency on support agents, achieving an astonishing 99% operational efficiency. This isn't mere speculation; in just two days, you can set up your automated calls using our user-friendly Dialogue Builder, which requires you to formulate just 30+ questions per topic. There's no need to waste precious time collating excessive information; thanks to Odus's innovative modular design, you can create any required software integration within a week, whether utilizing our SaaS platform or opting for an on-premises solution. Furthermore, you can design chatbots and unlock countless possibilities, accessible across multiple channels such as Web-widget, Messenger, Telegram, Viber, or through your personalized mobile application and website widget. You maintain the flexibility to terminate your subscription whenever you choose, with an uncomplicated month-to-month payment option. Additionally, gain access to powerful analytics that deliver insights into scenarios, conversion rates, and dialogue performance, enabling you to effectively refine your strategies. This all-encompassing methodology guarantees that your communication processes are not only automated but also fine-tuned for maximum effectiveness, ensuring your business remains at the forefront of technological advancements. By adopting this transformative approach, you can significantly enhance customer engagement and operational efficiency.

Media

Media

Integrations Supported

Facebook Messenger
Viber
WhatsApp
Amazon Web Services (AWS)
LINE
Microsoft Teams
Salesforce
Shopify
Stackreaction
Stripe
Telegram
Twilio
Zalo
Zapier

Integrations Supported

Facebook Messenger
Viber
WhatsApp
Amazon Web Services (AWS)
LINE
Microsoft Teams
Salesforce
Shopify
Stackreaction
Stripe
Telegram
Twilio
Zalo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$1,000 per month
Free Trial Offered?
Free Version

Pricing Information

$45 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Proto

Company Location

Canada

Company Website

www.proto.cx/

Company Facts

Organization Name

Odus

Date Founded

2018

Company Location

United States

Company Website

odus.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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