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What is Providertech?

Providertech offers a text messaging solution that is designed with built-in HIPAA compliance, significantly boosting operational efficiency while enhancing the overall patient care experience. This secure platform enables two-way messaging, facilitating instantaneous communication between healthcare providers and their patients. By adopting this system, healthcare organizations can minimize incoming call volumes, thereby improving operational workflows and patient care outcomes. Continuous communication via secure text messaging helps to fill gaps in patient care and guarantees clear information exchange between visits. This solution plays a crucial role in navigating patients through the complexities of the healthcare landscape and supports discussions centered on population health management. Routine questions can be efficiently handled without requiring phone calls, as patients receive your messages or notifications straight to their mobile devices. The option to send secure photos, videos, and documents allows for more effective dissemination of vital information. Additionally, patients can access this service without needing to download any specific applications, ensuring a seamless user experience. In summary, this progressive approach not only strengthens connections within the healthcare ecosystem but also significantly enhances the experiences of both providers and patients. Moreover, it encourages proactive engagement, ultimately leading to better health outcomes and increased patient satisfaction.

What is Praktice AI?

Praktice employs state-of-the-art artificial intelligence, behavioral insights, and data analysis to assist patients in finding the best care options while optimizing your operational workflows. This forward-thinking strategy has demonstrated a remarkable increase in patient satisfaction, allows current staff to treat more patients, and enhances overall financial performance. The AI-enhanced platform by Praktice effectively manages and personalizes communication across various channels, creating workflows that not only improve patient experiences but also contribute to better health results. Acting like an integral team member, the AI skillfully guides patients to the most suitable and preferred providers, services, and facilities within your healthcare network. By leveraging cutting-edge medical natural language processing, triage functions, operational AI, insurance analytics, and voice and image recognition, our system streamlines the patient care process. Moreover, our AI solution seamlessly integrates with your existing tools and systems, empowering you to automate and scale operations intelligently and effectively. This enhancement in operational efficiency also fosters a holistic approach to managing patient care, ensuring that all aspects of their journey are addressed comprehensively. Ultimately, this means that healthcare providers can focus more on patient interaction and less on administrative tasks, further enriching the overall care experience.

Media

Media

Integrations Supported

EpicCare EMR
Microsoft 365
Microsoft Azure
athenahealth Population Health

Integrations Supported

EpicCare EMR
Microsoft 365
Microsoft Azure
athenahealth Population Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Providertech

Company Location

United States

Company Website

www.providertech.com/hipaa-compliant-texting/

Company Facts

Organization Name

Praktice AI

Date Founded

2018

Company Location

United States

Company Website

www.praktice.ai/

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Billing
Communication Tools
Dose Tracking
For Governments
Immunization Proof
Inventory Management
Predictive Analytics
Scheduling
Virtual Waiting Room

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