Top Providertech Alternatives

DoctorConnect stands as a reputable innovator in patient engagement solutions, having dedicated over 25 years to enhancing the healthcare landscape. We assist medical practices, regardless of size, in optimizing communication, automating everyday tasks, and elevating the patient experience. From independent doctors to extensive health organizations, numerous providers across the country depend on our adaptable tools to lighten administrative workloads, minimize missed appointments, and boost revenue streams. Our platform is crafted to align with real-world healthcare needs—offering scalability, user-friendliness, and seamless integration with a multitude of EMR and Practice Management (PM) systems. Whether your goal is to update appointment scheduling, automate patient reminders, or gather meaningful feedback, DoctorConnect delivers a comprehensive solution that caters to your specific workflow. Focusing on adaptability and tangible outcomes, we enable clinics to conserve time, improve patient satisfaction, and enhance operational efficiency while ensuring that current systems remain undisturbed. Our commitment to innovation continues to propel us as a partner in the ongoing evolution of healthcare delivery.

What’s the point of relying on multiple systems when a single solution can handle everything? Weave simplifies communication for patients, clients, and customers, enhancing efficiency both in the office and remotely. This streamlined communication is particularly beneficial in the context of the COVID pandemic. By using Weave, connecting with clients and patients becomes a straightforward process. It ensures that important messages are delivered promptly and effectively, fostering better relationships and improving overall service.

NextGen Healthcare stands out as a prominent provider of software and services that facilitate the evolution of outpatient health care. Their solutions, NextGen Office for smaller practices with 1 to 10 physicians and NextGen Enterprise for larger practices exceeding 10 doctors, offer advanced electronic health record systems designed to alleviate documentation challenges, enhance clinical results, integrate with other health networks, boost satisfaction for both providers and patients, optimize revenue processes, and promote healthier communities overall. By leveraging these innovative technologies, ambulatory practices can focus more on patient care and less on administrative burdens.

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

Meet Upvio, an innovative practice experience platform crafted to enhance workflows, reduce repetitive administrative duties, and excel in the modern, digital-driven healthcare environment. Designed specifically for healthcare providers across a multitude of specialties and organizations, Upvio presents a robust suite of tools that streamline and automate essential operations such as appointment scheduling, telehealth services, messaging, patient monitoring, and payment processing. With a strong commitment to adhering to industry regulations like HIPAA and GDPR, Upvio addresses prevalent issues in the healthcare sector, including complicated user interfaces, technical difficulties, communication barriers, patient engagement hurdles, data management challenges, revenue generation, scalability concerns, customization options, and reporting needs. What sets Upvio apart is its unique array of features tailored for the healthcare industry, which includes automated reminders, customizable forms, extensive telehealth functionalities, a virtual waiting room, and the ability to assess remote vital signs. This budget-friendly solution not only provides seamless integration but also accommodates users with varying degrees of technical skill, ensuring that dedicated account managers are available for efficient setup and ongoing assistance. By choosing Upvio, healthcare providers can significantly enhance their operational efficiency and improve patient experiences.

Klara presents an all-encompassing platform that seamlessly merges secure messaging, remote monitoring, and video consultations to improve communication between patients and healthcare providers. This powerful system unifies various patient workflows into a single, streamlined interface, automating key interactions and optimizing appointment processes, which collectively contribute to an exceptional patient experience. By facilitating remote connections through secure messaging and video calls, Klara ensures that patients do not need to log in, check emails, or download applications, thus providing a simple and efficient environment. Both new and returning patients can easily reach out to staff directly via the website, which promotes higher appointment bookings and fosters ongoing patient engagement at any time. Moreover, the platform allows for the digitization of forms, enabling patients to fill them out on their personal devices while receiving timely text notifications for prompt signing. In addition, messages are organized into shared inboxes, permitting multiple team members to efficiently handle inquiries and manage their specific responsibilities, which significantly enhances collaboration among staff and elevates the quality of patient care. With its innovative features, Klara not only simplifies communication but also empowers healthcare teams to focus more on patient needs and improve service delivery.

To support the health of both patients and healthcare providers, independent practices need all-encompassing solutions. Tebra's product lineup is meticulously crafted to improve and simplify the overall experience for both patients and practices, functioning as a cohesive operating system when brought together on a single platform that serves the interests of both parties. Through the use of this interconnected system, practices can successfully draw in new patients while also keeping their current clientele engaged by boosting their online presence. Additionally, patients are supported at every interaction, creating a fluid experience that builds trust and fosters a more robust practice environment. Included in this comprehensive suite is an advanced, certified EHR solution specifically designed to address the needs of modern healthcare providers, offering critical functionalities like sophisticated charting, streamlined documentation, a complete overview of patient records, electronic prescriptions, laboratory integrations, telehealth options, and more, allowing providers to maintain oversight of their care delivery practices. With these cutting-edge resources available, practices are positioned to flourish in an increasingly challenging healthcare environment, ensuring they can adapt and meet evolving patient needs. As a result, the combination of technology and patient-centered care can lead to improved outcomes and operational efficiency.

OhMD provides the fastest and most straightforward way to connect with both patients and your team. It enables patients to communicate easily via text without the need to download any apps, while simultaneously giving your staff tools that can save them significant time each day. This cutting-edge solution effectively minimizes appointment cancellations, as patients value the efficient communication it offers. OhMD is an excellent option for facilitating interactions between patients and teams within a framework that is compliant with HIPAA regulations. By offering the convenience of texting and video features without requiring app downloads, you can eliminate the hassle of phone calls, voicemails, and the frustrating game of phone tag. Furthermore, it enhances communication among colleagues, care teams, and referring providers through its HIPAA-compliant texting platform available across iOS, Android, and web platforms. With the implementation of effective texting, the tedious cycle of phone tag and voicemail messages can be replaced, leading to improved patient care. Also, for those looking to optimize their usage of OhMD and efficiently store all patient communications within their electronic health records, we provide over 50 EHR integrations that ensure seamless interoperability, allowing for a holistic approach to patient management. This functionality not only streamlines processes but also enables healthcare providers to dedicate more time to patient care rather than administrative responsibilities. Ultimately, OhMD transforms communication in healthcare, making it more effective and responsive to both patient and provider needs.

Enhance Workflow Efficiency with a Unified Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement Discover how healthcare institutions, from hospitals to home health agencies, are streamlining clinical collaboration, physician scheduling, and patient communication through a single, scalable platform. The cloud-based solution, TigerConnect, empowers clinical teams and staff to communicate securely via text, voice, and video chat, regardless of their location, by connecting individuals based on their role or name. With seamless integrations with EHRs, staff scheduling systems, and nurse call systems, messages are delivered to the appropriate person or team, facilitating rapid care coordination and improving workflow efficiency. The ability to communicate securely through text and video with patients and their families helps minimize appointment no-shows while improving patient flow through features like pre-visit document sharing. Additionally, post-visit engagement is enhanced by allowing physicians to send care instructions and reminders, enabling patients to easily ask questions, share images, or request virtual consultations. This approach not only promotes adherence to care plans but also works to decrease readmissions and elevate the overall patient experience. A single platform equipped with an easy-to-use smartphone and desktop application consolidates all these functionalities, thereby eliminating the necessity for multiple vendors or disparate tools, ultimately making healthcare collaboration more effective and intuitive. This comprehensive solution empowers healthcare providers to focus more on patient care rather than managing multiple systems.

Solutionreach is entirely dedicated to delivering both the technology and the expertise necessary to enhance patient care while fostering a more profitable practice environment. Nearly two decades after being the pioneers in this domain, we have maintained our status as the leading provider in the industry. Our services enable practices to enrich their patient interactions, ensuring communication aligns with patient preferences. This approach leads to higher appointment scheduling rates and improved attendance. Moreover, patients often share favorable feedback about their experiences, which helps to attract new clients. Consistent and regular communication keeps patients engaged and connected to their healthcare providers. Leveraging insights from our extensive experience with 52,000 practices, we apply valuable lessons to every new partnership we form. By choosing to collaborate with us, practices position themselves for significant growth and enhanced revenue potential. We are committed to being the ideal partner for any practice eager to evolve and succeed.

Curogram's customizable, two-way mass texting offers an excellent enhancement for your practice management system. This feature facilitates telemedicine for multiple users, enables the use of electronic patient forms, and simplifies the process of online appointment scheduling. You can establish a virtual clinic that allows you to consult with patients using your smartphone, tablet, or computer. It seamlessly integrates with your current practice management system, enabling you to keep all scheduling tasks centralized. This versatile platform supports standard office operations even in remote settings. Additionally, the all-in-one messaging solution is HIPAA-compliant and supports communication between staff and patients. Its user-friendly design ensures that both patients and healthcare providers can navigate it easily, eliminating the need for troubleshooting IT issues. The inclusion of two-way texting and a virtual waiting room streamlines traditional workflows such as patient intake, payment processing, document management, and check-in and check-out procedures, making it an invaluable tool for modern healthcare practices. This comprehensive approach not only improves efficiency but also enhances the overall patient experience.

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platform™ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrock™, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

Discover communication software designed to enhance interactions with patients on a personal level. Effortlessly connect with your patients through features that can be customized and automated for appointment confirmations, recall reminders, booking requests, and reputation management. Tailor text, email, and voice reminders to suit various appointment types, addressing the distinct requirements of your dental practice. Facilitate effective communication in multiple languages to ensure that all patients feel included. Intiveo is versatile enough to be used in diverse environments, whether you're an independent practitioner, part of a multi-location clinic, an academic institution, or a dental service organization managing several offices. This adaptability makes it an ideal choice for all communication needs. Additionally, Intiveo’s after-care services enhance the bond of trust between patients and their providers, reassuring them about their choices in care while also helping to reduce negative online feedback and encourage referrals. By providing superior support, it significantly improves the overall relationship between practitioners and their patients, fostering a more positive healthcare experience.

Create automated reminders tailored to each patient's preferred language and format for appointments, procedure preparations, and screening queries, ensuring effective communication with all individuals. Show genuine concern for each patient's unique preferences, such as their dietary choices and favored visitors, by integrating these details into thoughtful digital interactions. After patients are discharged, proactively follow up with personalized phone calls or text messages to confirm adherence to their care plans and address any issues they may have, which aids in smoother transitions in their ongoing care. While it's vital to provide compassionate, patient-centered healthcare, this commitment can also place significant demands on staff, particularly during difficult periods. Therefore, it's important to seek out creative ways to engage staff meaningfully, enhancing both the health of patients and the well-being of the workforce. As hospital leaders contend with increasing demands to boost revenue and maintain patient loyalty, it's essential to understand how a cohesive, contemporary patient engagement platform can play a role in minimizing costs and promoting sustainable growth. By effectively utilizing technology, healthcare providers can not only enhance patient outcomes but also create a more positive experience for both patients and healthcare staff, ultimately leading to a healthier environment overall. This holistic approach can help foster a culture of collaboration and support within the healthcare setting.

Zebra Doctor enables convenient online appointment booking while enhancing patient intake processes and managing digital reputations to ensure a superior patient experience. Our services span the entire healthcare sector, encompassing everything from Primary and Dental Care to Medical Spas and more. We specialize in various key areas, including telemedicine, patient acquisition, mobile applications, digital reputation management, the digital front door, EHR systems, and customized QR code forms. Our commitment lies with Practices, Patients, and Processes as we serve as a comprehensive healthcare solution provider dedicated to ongoing improvement. By fostering closer connections between doctors and patients, we have transformed the overall patient experience. With features such as effortless and instant communication, seamless televisits, real-time online scheduling, secure chat, and timely reminders via email and text, we aim to make healthcare more accessible and efficient for everyone involved. This innovative approach not only enhances service delivery but also prioritizes patient satisfaction.

Discover a more efficient scheduling experience that features a user-friendly booking interface and customizable appointment types, complete with crucial qualifying questions designed specifically for your patients. By enhancing digital interaction across various platforms, you can increase patient acquisition, improve conversion rates, and promote long-term loyalty. Gain valuable insights into appointment metrics, marketing tactics, operational performance, and avenues for potential revenue enhancement. Keep track of the timing, methods, and types of appointments requested. Assess the success of your digital marketing initiatives. Utilize interactive dashboards to display key performance indicators. Analyze patient demographics, insurance types, and prevalent health issues in depth. Reduce instances of no-shows and cancellations through automated appointment reminders, creating a more dependable scheduling framework for both patients and healthcare providers. Furthermore, this system cultivates a greater understanding of patient requirements, which ultimately enhances service quality and overall satisfaction while ensuring that your practice remains responsive to patient needs. This holistic approach can pave the way for a more patient-centered care model.

A comprehensive service for reminders about medical appointments is available through voice, email, and text, offering options for rescheduling missed visits and sending recall notifications. This system ensures that both patients and staff receive immediate updates about delays, office closures, or severe weather conditions. Fully compliant with HIPAA regulations, it facilitates the secure transmission of protected health information using Relatient Messenger. By enhancing patient engagement, addressing gaps in care, reducing readmission rates, and increasing revenue through automated outreach, this solution proves invaluable. Additionally, it boasts a mobile-friendly registration and check-in process to make patient intake more efficient. As the financial responsibilities increasingly fall on patients, adapting billing practices becomes crucial, allowing for more effective collection of outstanding balances both in the office and online. The patient communication software automatically sends reminders for overdue payments and includes easy online payment links for swift transactions. Furthermore, it also allows for post-visit patient surveys that contribute to generating public reviews, thus improving the online presence and reputation of medical practices. By integrating these diverse features, healthcare providers can significantly enhance both patient satisfaction and operational effectiveness, ultimately leading to better health outcomes and a more efficient practice overall.

Healthcare professionals can now engage with patient inquiries while transitioning between the hospital and clinic, thereby reducing missed calls and preventing delays in care. Patients benefit from immediate responses to their queries through a secure messaging platform, which promotes real-time communication without requiring staff to leave their workstations to confer with their colleagues. The application includes features like individual read receipts, ensuring that critical messages are not overlooked, whether staff are preparing for an upcoming meeting or addressing system outages. Introducing IM Your Doc, an advanced health application designed to effortlessly link you with your healthcare provider. This platform facilitates secure, instant messaging among healthcare workers, patients, and related services. For doctors, it offers an economical and high-value software solution that is easy to adopt, minimizes re-admissions, and enhances patient satisfaction. Furthermore, it boosts productivity and optimizes workflow, ultimately leading to a more rewarding experience for patients. With IM Your Doc, the landscape of communication in healthcare is revolutionized, making it easier and more effective for all parties concerned, thereby ensuring that both providers and patients can focus on what truly matters: quality care.

QliqCHAT Secure Texting serves as a real-time, secure communication platform that adheres to HIPAA regulations, enabling seamless interaction among all members of a healthcare team and fostering effective collaboration centered around patient care. This platform effectively eliminates the communication barriers that exist between physicians, nurses, patients, and caregivers. Developed by QliqSOFT, this innovative multimodal healthcare communication and automation platform integrates personnel and technology across both in-person and digital care settings. The user-friendly and customizable nature of the platform not only optimizes administrative workflows but also improves patient interaction by featuring smooth EHR integration, conversational AI capabilities, and language translation services. For over ten years, QliqSOFT has empowered healthcare institutions to maintain real-time, HIPAA-compliant communication among medical professionals and patients, while also automating standard clinical tasks that alleviate the workload on staff and transform their work processes. With their solutions, QliqSOFT has enabled more than 1,000 healthcare organizations to achieve substantial returns on their investments, ultimately enhancing the overall efficiency and effectiveness of healthcare delivery systems. By continuing to innovate and adapt, QliqSOFT remains committed to improving healthcare communication and patient outcomes.

Are you considering a video appointment or a phone consultation? With specialized medical reminder software tailored for clinics, you can significantly enhance the likelihood that your patients will remember essential details about their upcoming appointments. Pomelo’s Automated Appointment Reminders effectively motivate patients to arrive punctually by delivering comprehensive information they require. By equipping patients with crucial details, such as location and arrival instructions, healthcare providers can boost patient satisfaction while simultaneously freeing up staff time. Moreover, the software allows providers to personalize its features, enabling them to determine how frequently patients receive reminders. Additionally, providers can conveniently prompt patients to confirm their appointments and make real-time updates to appointment statuses directly within their electronic health records. This seamless integration not only streamlines operations but also fosters better communication between patients and healthcare providers.

Empower your patients by providing them with timely access to crucial information that enhances their health journey. Users of Twistle enjoy better health outcomes and fewer readmissions. The platform facilitates seamless communication between clinicians and patients through HIPAA-compliant messages, images, videos, and even emojis. By monitoring real-time interactions via surveys and videos, you can maintain patient engagement and keep them well-informed. This method also allows healthcare staff to focus their attention on those who need more support. You can quickly design and implement surveys to collect and evaluate patient feedback, enabling swift responses to any issues that arise, which in turn improves overall satisfaction. Twistle promotes collaboration among all stakeholders in patient care, leading to impressive results for team-driven care initiatives, including Enhanced Recovery After Surgery (ERAS) and Perioperative Surgical Home (PSH). Furthermore, Twistle integrates smoothly with electronic health records, registries, and predictive analytics, while also connecting to devices and wearables. This integration allows for the development of tailored patient communication and engagement strategies. By utilizing these comprehensive resources, healthcare providers can ensure a truly personalized experience for each patient, thus fostering a supportive and effective healthcare environment.

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

MEFTiiCOMM serves as a holistic healthcare communications platform designed to unify doctors, nurses, and administrators within various organizations. This all-encompassing solution ensures effortless interaction and teamwork through features such as text messaging, audio and video calls, an integrated paging system, and scheduling capabilities. Adhering to HIPAA regulations, it guarantees secure communication while effectively separating personal and professional exchanges. With pricing tailored by medical professionals to cater to healthcare requirements, it offers a straightforward user experience. Additionally, advanced search functionalities enhance knowledge sharing and collaboration beyond organizational boundaries. Ultimately, our secure and intuitive platform aims to elevate both patient care and collaborative efforts among healthcare teams.

Engaging with your healthcare team has reached an unprecedented level of efficiency and fluidity. Our cutting-edge software is specifically crafted to eliminate geographical and organizational hurdles, guaranteeing that you reach the right person exactly when you need to. PerfectServe effectively organizes and supervises all workflow procedures, call schedules, and contact preferences for each practice, workgroup, and member of the care team, alleviating any concerns about who is available on call. Through the implementation of Dynamic Intelligent Routing®, you are connected to the most qualified individual who can take prompt action, requiring only the patient's name for this process. PerfectServe® swiftly identifies and links you to the team members actively involved in that patient's care. By incorporating automated messaging and secure virtual consultations, we aim to elevate patient support throughout their entire care journey, also allowing for the inclusion of family members when necessary. Furthermore, by providing operators with intuitive call management tools, we markedly improve the experience for patients reaching out, ensuring that each interaction is as seamless and effective as possible. This holistic approach not only streamlines communication but also fosters a more collaborative environment for patient care.

In the realm of contemporary healthcare communication, Spruce stands out as a streamlined and effective solution for engaging with patients, healthcare professionals, and various health collaborators. By integrating your current communication channels with innovative tools into a user-friendly email inbox, Spruce consolidates all correspondence into a powerful team mailbox. This platform empowers you to interact seamlessly with both your colleagues and patients via a single HIPAA-compliant email address, simplifying the management of patient inquiries, voicemail responses, and more—all in one convenient location. The ability to deliver timely messages to patients enhances proactive care, enabling you to address potential issues before they escalate into emergencies. As a result, you can cultivate stronger connections with your patients while improving the overall efficiency of care. Additionally, leveraging virtual care options and automating complex workflows allows you and your team to maximize productivity and minimize repetitive tasks, ultimately leading to a more responsive healthcare environment. With Spruce, not only do you streamline communication, but you also enhance the quality of care provided to your patients.

Discover a modern messaging platform designed to facilitate communication between patients and their care teams with minimal effort. Leverage asynchronous care to boost patient engagement and ensure better adherence to treatment regimens. This platform provides a secure and user-friendly method for patients to connect with healthcare providers. By removing the limitations of traditional in-person appointments, it allows for flexible access to care at any time and place. This innovative collaborative tool enables healthcare professionals to efficiently schedule appointments, oversee tasks, and coordinate efforts without hassle. It seamlessly integrates with video consultation services to create a cohesive experience. Our system utilizes advanced machine learning techniques, allowing care providers to reduce administrative tasks and focus on what really counts: delivering exceptional patient care. Through improved communication and coordination, we strive to cultivate a more productive and effective healthcare ecosystem, ultimately leading to better health outcomes for everyone involved.

pMD offers comprehensive solutions for managing medical practices and revenue cycles, encompassing everything from patient onboarding to the collection of payments. This all-in-one software suite provides healthcare facilities with essential tools for streamlined operations, reducing the likelihood of mistakes by minimizing the number of systems in use. Users can either utilize the full range of features that pMD offers or seamlessly integrate the software with existing systems. A robust and secure communication framework facilitates continuous care, significantly improving the patient experience. For effective patient interactions, having a standardized communication method is vital in delivering high-quality care. We organize all critical patient information in a centralized location, which conserves precious time during urgent situations. Furthermore, pMD includes a fully integrated telemedicine platform that complies with HIPAA regulations, allowing healthcare providers to deliver outstanding care to their patients. Explore the intuitive telehealth software solutions that pMD provides and adopt telemedicine options tailored for both your practice and its patients. With pMD, enhancing patient involvement and the overall quality of care becomes not only easier but also more efficient and impactful. This innovative approach positions healthcare practices to thrive in a rapidly changing medical landscape.

Strengthening the bond between your healthcare team and patients is crucial throughout the entire journey, from the initial appointment scheduling all the way through triage and follow-up care. Health Desk significantly enhances the patient access experience, leading to increased revenue and improved utilization rates. Explore our in-depth Solution Overview for a comprehensive understanding. At every interaction point, safety measures are thoughtfully integrated to mitigate risks. It is vital to recognize the potential challenges of telehealth, ensuring that both patients and healthcare personnel have access to clear guidance before engaging in any actions that may pose risks. Our flow tools streamline patient movement and minimize redundant tasks, while the elegantly designed workspaces for both patients and staff act as intuitive resources that facilitate the effective and safe handling of all patient inquiries, from scheduling and triage to referrals and more. Training support staff has been made simpler than ever, allowing for a smooth experience for everyone involved. This forward-thinking strategy not only improves patient outcomes but also nurtures a more unified healthcare setting, ultimately contributing to a more holistic approach to care. By prioritizing these connections and efficiencies, your organization can cultivate a healthier, more engaged patient community.

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

Leverage multimedia messaging to actively engage with patients, improve coordination of specialty care, maintain adherence to treatment plans, boost medication compliance, and more. Patients can conveniently contact you through regular text messaging, eliminating the need for app downloads or portal logins. Collect essential information from new patients, including medical histories, consent forms, and other health-related data using customizable forms and e-signature capabilities. Enable virtual consultations to connect with patients remotely, even for those without reliable high-speed internet access. Communicate with your entire daily appointment roster by advising them to text your office upon arrival and updating them on new procedures. Many individuals, particularly those in rural settings, underinsured, or working long hours, encounter substantial obstacles when trying to access needed care, often delaying treatment until emergencies arise. By implementing these approaches, you can effectively narrow the care gap and guarantee that patients receive timely and necessary support, fostering a healthier community overall. Furthermore, these measures can help improve patient satisfaction and trust in the healthcare system.