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What is ProxiPass?

Customized mobile passes equipped with proximity features are accessible on both Android and iOS platforms, removing the necessity for a standalone mobile app. As customers approach your establishment, they can receive personalized promotions, and you have the ability to modify these alerts in real-time. This innovative system leverages rich native mobile content, surpassing the limitations of basic SMS communications. For customers redeeming coupons and loyalty passes in-store, our complimentary iOS app is available for your convenience. Through the loyalty program, you can assign a flexible number of points for each redemption, such as granting 1 point for every dollar spent. When customers present their QR code, the pass ID along with the date and location of the transaction will be automatically recorded in your analytics dashboard. Moreover, to associate each redemption with a particular employee, the app can be configured to require a valid PIN before processing a pass, with the functionality to create and remove these PINs through your web interface. This detailed system not only enhances tracking and management of customer engagements but also significantly improves the overall user experience by making the process more seamless and efficient. By incorporating these features, businesses can foster stronger customer relationships and drive loyalty more effectively.

What is Fondue?

In place of standard pre-purchase incentives, shoppers can now track their CashBack eligibility as they shop and opt for redemption options like gift cards or cash after their transaction, with additional alternatives expected to be introduced soon. This modern strategy replaces the traditional method of using blanket discounts that can erode profit margins, focusing instead on increasing overall revenue. By providing greater value on gift cards to encourage customer loyalty, offering discounts to those who need them to encourage purchases, and recouping revenue from customers who don't take advantage of these discounts, brands can effectively fine-tune their sales tactics. Furthermore, brands can substitute traditional coupon incentives in their welcome series emails, popups, and SMS messages with CashBack offers. Customers have the choice to redeem their CashBack as cash via a Visa card or as a gift card for future use in the brand's store. Given that not every customer redeems their CashBack, brands have the opportunity to reinvest the unclaimed funds into more impactful promotional offers, ultimately increasing conversion rates and fostering revenue growth. This forward-thinking approach not only draws in new customers but also significantly enriches the shopping experience for those who are already loyal to the brand, creating a win-win situation for everyone involved. Additionally, as more options are rolled out, the potential for customer engagement and satisfaction will likely continue to rise.

Media

Media

Integrations Supported

Attentive
Shopify

Integrations Supported

Attentive
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sophatar Inc

Date Founded

2014

Company Location

United States

Company Website

www.sophatar.com/products/proxipass/

Company Facts

Organization Name

Fondue

Date Founded

2021

Company Location

United States

Company Website

www.getfondue.com

Categories and Features

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

Categories and Features

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