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What is Pubble?

Pubble is an intuitive customer support platform aimed at improving interaction between teams and their clients. It allows for real-time dialogue directly on your website, offering both live chat options and the flexibility to respond when it suits you best. Customers are kept informed through notifications sent via push notifications, emails, or SMS. The Pubblebot is designed to provide instant answers to common questions, ensuring a swift response to customer inquiries. Furthermore, Pubble's mobile applications enable users to manage customer interactions from any location, as well as assign tasks to team members efficiently. This adaptability and range of features position Pubble as a vital asset for elevating customer service standards. By incorporating such tools, businesses can foster stronger relationships with their clients and improve overall satisfaction.

What is Aivo?

Since its inception in 2012, Aivo has addressed key challenges faced by businesses in customer service and growth by offering omnichannel solutions enhanced by Artificial Intelligence. The organization delivers user-friendly tools designed to elevate customer experience, prioritizing the need to restore valuable time to individuals. With a global footprint, Aivo operates seven offices across North America, South America, Europe, and Asia, and maintains a presence in an additional 22 countries, further expanding its reach and impact in the industry.

Media

Media

Integrations Supported

Facebook
Slack
Teamwork Desk

Integrations Supported

Genesys Cloud CX
Salesforce
Zendesk

API Availability

API Availability

Pricing Information

€50 per month
Free Version
Free Trial Offered?

Pricing Information

Contact our representatives to get a quote: https://www.aivo.co/en/get-a-quote-quick-onboarding/

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pubble

Date Founded

2012

Company Location

United States

Company Website

www.pubble.io

Company Facts

Organization Name

Aivo

Date Founded

2012

Company Location

Argentina

Company Website

www.aivo.co

Categories and Features

Live Chat

Proactive Chat
Third Party Integration
Website Visitor Tracking

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Virtual Assistant

Customer Communications Management

Chat / Messaging
Content Management
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Video Content

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant

Live Chat

Third Party Integration

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