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What is Lyssna?
Lyssna is an innovative user research platform designed to evaluate digital products by engaging with real users, providing valuable insights into target audiences. The platform offers various tools aimed at enhancing designs to create more engaging and user-friendly experiences.
Among its standout features is five-second testing, which allows for a rapid assessment of landing page effectiveness through short user exposure.
First click testing is another key component, enabling the analysis of navigation efficiency by tracking where users click first.
Surveys facilitate the collection of feedback from targeted customers, serving as a means for validation of ideas.
Additionally, navigation testing helps to refine user flows by assessing task completion, while prototype testing with Figma allows designers to observe how users interact with prototypes throughout the design process.
Card sort testing aid in the intuitive organization and labeling of content that resonates with users. Tree testing further enhances information architecture, ensuring users can easily navigate to the information they require.
Preference testing provides insights into audience choices through targeted questions, while participant recruitment options allow for testing with specific users or leveraging a diverse panel of over 690,000 individuals across more than 120 countries and various demographics.
The platform also simplifies the interview process from preparation to transcription, and recordings feature allows for capturing audio, screen, and video during unmoderated testing sessions, ensuring a comprehensive understanding of user interactions. Live website testing is also available, revealing where users struggle on real tasks.
Newest feature, Spaces and wallets will help organize research by team or project while managing budget allocation in one place.
Built for brands of all sizes, Lyssna supports designers, marketers, researchers, and product leaders.
Integrations Supported
Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom
API Availability
Has API
API Availability
Pricing Information
$0
One free study with up to 10 participants; scope is agreed before it begins.
Free Trial Offered?
Pricing Information
$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
iPad
Customer Service / Support
Not specified
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Company Facts
Organization Name
Bougainvillea Technologies LLP
Date Founded
2026
Company Location
India
Company Website
pulsecorp.co
Company Facts
Organization Name
Lyssna
Date Founded
2008
Company Location
Australia
Company Website
lyssna.com
Categories and Features
Market Research
Not specified
Categories and Features
Usability Testing
A/B Testing
Audience Targeting
Heatmaps
Mobile Testing
Moderated Usability Testing
Prototype Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
User Research
Not specified
UX
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research
Visual Feedback
Not specified