LogMeIn Resolve Reviews & Ratings

LogMeIn Resolve

4.8 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 19 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Alternatives to Consider

  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,065 Ratings
    Company Website for NinjaOne
  • Auvik Reviews & Ratings
    4.5 out of 5 stars 678 Ratings
    Company Website for Auvik
  • SuperOps Reviews & Ratings
    4.5 out of 5 stars 295 Ratings
    Company Website for SuperOps
  • AdRem NetCrunch Reviews & Ratings
    4.6 out of 5 stars 165 Ratings
    Company Website for AdRem NetCrunch
  • New Relic Reviews & Ratings
    4.5 out of 5 stars 2,941 Ratings
    Company Website for New Relic
  • PathSolutions TotalView Reviews & Ratings
    4.7 out of 5 stars 44 Ratings
    Company Website for PathSolutions TotalView
  • Splashtop Autonomous Endpoint Management Reviews & Ratings
    4.7 out of 5 stars 402 Ratings
    Company Website for Splashtop Autonomous Endpoint Management
  • Iru Reviews & Ratings
    4.8 out of 5 stars 1,389 Ratings
    Company Website for Iru
  • Uptime.com Reviews & Ratings
    4.6 out of 5 stars 479 Ratings
    Company Website for Uptime.com
  • ManageEngine Endpoint Central Reviews & Ratings
    4.6 out of 5 stars 3,347 Ratings
    Company Website for ManageEngine Endpoint Central

What is Pulseway?

Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.

What is LogMeIn Resolve?

LogMeIn Resolve is an award-winning unified endpoint management (UEM) and IT support solution designed to help IT departments and managed service providers (MSPs) deliver efficient, secure, and scalable IT operations. The platform unifies remote monitoring and management, unattended remote access, ticketing, automation, mobile device management, and IT asset management into a single, user-friendly interface. IT teams can proactively manage devices with patch management, antivirus, alerting, and remote execution, helping to prevent downtime and improve overall performance. Unattended remote access enables seamless support across Windows, Mac, and Android devices even when end users are offline, streamlining routine updates and issue resolution. Asset management tools provide comprehensive tracking of hardware, software, and license compliance, allowing for better lifecycle management. Built-in AI features, including the GoPilot assistant, generate helpdesk ticket summaries, automate script creation, and deliver actionable insights that increase team efficiency. The platform offers robust integration with popular ITSM tools such as ServiceNow, Zendesk, and Microsoft Teams to fit within existing workflows. LogMeIn Resolve emphasizes zero-trust security architecture, ensuring data protection while scaling operations. Customer case studies demonstrate significant reductions in IT spend, helpdesk call times, and antivirus management overhead. Overall, LogMeIn Resolve empowers IT teams and MSPs to optimize IT management, improve service delivery, and meet the evolving demands of modern technology environments.

Media

Media

Integrations Supported

ConnectWise PSA
Control D
Datto RMM
Datto Workplace
Hudu
IT Glue
OpenText Core DNS Protection
OpenText Core Endpoint Protection
PagerDuty
ScalePad Lifecycle Manager
Slack
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$27/month
Starts from $27 per month, until 20 endpoints. Tier-based discounts will be applied.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

MMSOFT Design

Date Founded

2011

Company Location

Ireland

Company Website

www.pulseway.com/

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/resolve

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Server Performance
Trace Individual Transactions

Data Center Management

Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Multi-Platform
Multi-User
Power Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Supplier Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Management

Not specified

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Configuration Management
Connectivity Management
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Remote Access/Control
Vulnerability Scanning

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Uptime Reporting

Categories and Features

Help Desk

Alerts / Escalation
Email Integration
IT Asset Management
Network Monitoring
Self Service Portal
Ticket Management

Issue Tracking

Assignment Management
Issue Auditing
Scheduling

IT Management

Capacity Monitoring
Event Logs
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Service

Service Reporting
Ticket Management

ITSM

Problem Management

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts

Secure Remote Access

Not specified

Service Desk

Not specified

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars

Popular Alternatives

Atera Reviews & Ratings

Atera

4.8 out of 5 stars
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
SetMe Reviews & Ratings

SetMe

Techinline
LogMeIn Resolve Reviews & Ratings

LogMeIn Resolve

GoTo
4.8 out of 5 stars
LogMeIn Rescue Reviews & Ratings

LogMeIn Rescue

GoTo
4.7 out of 5 stars
N-able N‑central Reviews & Ratings

N-able N‑central

N-able
3.6 out of 5 stars
N-able N‑central Reviews & Ratings

N-able N‑central

N-able
3.6 out of 5 stars