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What is Pulseway?

Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.

What is Prognosis?

Prognosis is a remarkable hybrid-cloud solution that effectively combines reliability, agility, and innovation to tackle the complexities of managing critical technologies essential for your operations. It underpins IR's core services in Collaborate, Transact, and Infrastructure by offering crucial insights and analytics for handling real-time, high-volume, and complex data flows. By leveraging the cloud's inherent power and scalability, it enables faster deployments, stimulates innovation, and enhances flexibility for ongoing enhancements. The platform's customization capabilities shine through its real-time, scalable data collection methods, which extract valuable insights tailored to the specific requirements of each user deployment. With advanced remote data collection and automation technologies, the system supports rapid deployment, configuration, and remote management of intelligent software agents. Consisting of Prognosis Server, Prognosis Cloud, and Prognosis Edge, these elements collaboratively form a powerful engine that drives exceptional hybrid functionalities, ensuring organizations remain agile in a constantly changing technological environment. This integration not only equips businesses to streamline their operations but also positions them strategically to maintain a competitive edge in the market. Ultimately, Prognosis stands out as a transformative tool for organizations aiming to harness the full potential of their technological investments.

Media

Media

Integrations Supported

ConnectWise PSA
Control D
Datto RMM
Datto Workplace
Hudu
IT Glue
OpenText Core DNS Protection
OpenText Core Endpoint Protection
PagerDuty
ScalePad Lifecycle Manager
Slack
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$27/month
Starts from $27 per month, until 20 endpoints. Tier-based discounts will be applied.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

MMSOFT Design

Date Founded

2011

Company Location

Ireland

Company Website

www.pulseway.com/

Company Facts

Organization Name

IR

Date Founded

1988

Company Location

Australia

Company Website

www.ir.com/products/platform/prognosis

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Server Performance
Trace Individual Transactions

Data Center Management

Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Multi-Platform
Multi-User
Power Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Supplier Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Management

Not specified

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Configuration Management
Connectivity Management
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Remote Access/Control
Vulnerability Scanning

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Uptime Reporting

Categories and Features

Application Performance Monitoring (APM)

Performance Control
Resource Management

IT Management

Capacity Monitoring

Network Monitoring

Resource Management

Server Management

Not specified

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