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What is Pure Moderation?

Pure Moderation distinguishes itself as a global leader in business process outsourcing, providing a wide range of services specifically designed to address the unique needs of our partners. Our goal is to offer budget-friendly solutions that improve operational efficiency for organizations of any size. Whether your requirements involve quick, minor tasks or large-scale operations, our flexible team is ready to adapt to your specifications promptly. With several locations throughout Asia, Pure Moderation employs a variety of multilingual teams to deliver thorough support. We serve a broad spectrum of clients, from fledgling startups to well-established multinational firms, guaranteeing assistance that meets the demands of businesses at all levels. As a prominent figure in the BPO industry, we possess significant expertise, handle a high volume of interactions each month, and enjoy a remarkable client retention rate. Moreover, we take great pride in our after-sale client support, which includes dependable guarantees, staff training, and assistance both onsite and remotely. Our unwavering commitment to excellence allows our partners to concentrate on their primary business objectives while we manage the complexities of their operational requirements. This partnership not only fosters growth but also builds a foundation of trust and reliability that is essential for long-term success.

What is ModSquad?

Your customers engage with your brand regularly, expressing their excitement during the day and voicing unusual complaints in the evening. To effectively oversee the moderation of text, images, and videos, having a proficient moderator who can represent and protect your brand with a friendly demeanor is crucial. ModSquad stands out as the ideal solution for overseeing social media and user-generated content across an array of platforms, languages, and regions. This includes managing conversations and interactions to ensure audience safety while upholding your brand's integrity. They carefully assess content in chat rooms, forums, and comment sections, escalating significant issues to the relevant parties. Their moderation tactics cover various platforms and utilize behavior-management tools, along with suggestions for chat and safety measures. Furthermore, they follow COPPA guidelines and best practices to ensure child safety. Their offerings also encompass bilingual moderation in different languages, with tailored schedules that provide extended hours or short, 15-minute check-ins, available 24/7 throughout the year. Regardless of the scale of your project, ModSquad possesses the capability to manage it with skill and effectiveness, ensuring your brand remains both engaging and secure in the digital landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pure Moderation

Date Founded

2006

Company Location

Vietnam

Company Website

puremoderation.com

Company Facts

Organization Name

ModSquad

Date Founded

2007

Company Location

United States

Company Website

modsquad.com/what-we-do/moderation/

Categories and Features

Content Moderation

Not specified

Data Labeling

Not specified

Categories and Features

Content Moderation

Not specified

Managed Live Chat

Not specified

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