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What is Pursuit SONIC?

The SONIC platform revolutionizes the business environment by effectively merging Electronic Point of Sale (EPOS) systems, inventory oversight, repair scheduling, chip and pin transactions, supplier linkages, and website capabilities, all while providing access to a unique trade-only marketplace. Central to modern retail is outstanding customer service, and SONIC equips retailers to offer top-notch assistance directly from their tablets or computers. Retailers are able to easily manage sales, process orders, handle payments, schedule repairs, offer financing options, enable click and collect services, and provide additional insurance choices, which ensures thorough management of the customer journey. Furthermore, the Supplier – Retailer Partner Tool fosters enhanced collaboration between retailers and suppliers, promoting productive interactions that yield mutual benefits. This forward-thinking strategy not only streamlines operations but also fortifies connections throughout the supply chain, ultimately leading to a more efficient business model. As retailers embrace this comprehensive solution, they position themselves for sustained success in an ever-evolving market.

What is ChipBot?

Leverage ChipBot to effectively engage and assist customers on your website. By converting tedious support tasks into a valuable resource, ChipBot is revolutionizing the way businesses manage customer interactions. This cutting-edge tool seeks to eliminate the repetitive tasks that often impede productivity for small businesses. Picture a situation where customers can independently discover the answers they seek without sacrificing their overall experience. Enter ChipBot, an automated customer experience solution that uses shared insights to refine support strategies. It enables you to address common inquiries just once while simultaneously collecting vital user data that may have previously gone unnoticed. Designed to tackle the limitations of conventional live chat—like inflexible scripts, high costs, and poor returns—ChipBot highlights the advantages of boosting conversion rates, providing automated support, and making intelligent use of data. By prioritizing user experience and efficiency, our goal is to transform your perception of live chat, offering an innovative solution that caters to diverse needs and ensures your business flourishes in an increasingly competitive environment. This approach not only enhances customer satisfaction but also streamlines your operations for greater success.

Media

Media

Integrations Supported

AEM Journaler
Carrd
GoDaddy Email
Google Sites
Magento
Patchworks
Shopify
Squarespace
Stackreaction
Webflow
Weebly
Wix
WooCommerce
WordPress
Wufoo

Integrations Supported

AEM Journaler
Carrd
GoDaddy Email
Google Sites
Magento
Patchworks
Shopify
Squarespace
Stackreaction
Webflow
Weebly
Wix
WooCommerce
WordPress
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pursuit Software

Date Founded

2008

Company Location

United Kingdom

Company Website

pursuitsonic.com

Company Facts

Organization Name

ChipBot

Date Founded

2018

Company Location

United States

Company Website

getchipbot.com

Categories and Features

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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