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What is PushFeedback?

PushFeedback is a user-friendly feedback widget solution designed to help teams collect, visualize, and understand user feedback directly from their documentation sites. This platform permits organizations to embed a customizable widget within their documentation, facilitating users to express confusion, note omissions, or report issues, thus delivering critical insights into the effectiveness and user-friendliness of their content. Furthermore, with the ability to provide visual feedback through screenshots, users can accurately highlight specific problems and annotate particular elements, which eliminates ambiguity from their feedback and makes diagnosing issues much easier. The platform's real-time analytics dashboards uncover feedback trends, perform sentiment analysis, and identify which pages garner the most negative responses, enabling teams to prioritize updates based on genuine user experiences. Moreover, the integrated AI Reports feature automatically analyzes feedback at scale, offering organized summaries, recurring themes, and actionable recommendations, which significantly reduces the necessity for labor-intensive manual evaluations of lengthy comments. By optimizing the feedback collection process, PushFeedback not only boosts the productivity of teams but also fosters a culture of continuous improvement in their documentation efforts. In doing so, it ultimately enhances overall user satisfaction and engagement with the content.

What is Project Echo?

Project Echo is a comprehensive platform designed for SaaS teams to collect and manage customer feedback, encompassing feature suggestions and bug notifications. It boasts a customizable feedback portal that can be set to public, private, or limited access, equipped with features such as voting, comments, duplicate detection, and board oversight tools. Teams can efficiently categorize requests, employ a user-friendly drag-and-drop roadmap, and issue changelog updates to keep contributors informed about new feature launches. The platform also facilitates embedded feedback gathering, supports custom domain configurations, and includes a REST API along with inbound and outbound webhooks, while integrating effortlessly with applications like Linear, Notion, Slack, and Tally. An additional advantage is its MCP server, which allows compatible AI clients, such as Claude and Cursor, to interact with requests, comments, and votes, as well as generate implementation prompts. Users can opt for a free plan that encompasses fundamental features like feedback collection, roadmap oversight, changelog creation, API access, and MCP capabilities, while the enhanced Pro plan introduces options for personalized branding and custom domains. Furthermore, Project Echo is designed to significantly improve the product development experience, ensuring that teams can effectively manage customer insights and optimize their feedback processes. By leveraging this platform, companies can foster stronger connections with their users and drive their innovation forward.

Media

Media

No images available

Integrations Supported

Slack
Gatsby
HTML
Jekyll
Jira
Layout
LearnDash
MadCap Flare
Microsoft Teams
Next.js
Nextra
Starlight Software
Vue.js
Webflow
npm

Integrations Supported

Slack
Claude
Claude Duet
Claude for Legal
Cursor
Model Context Protocol (MCP)

API Availability

API Availability

Has API

Pricing Information

$24 per month
Free Version
Free Trial Offered?

Pricing Information

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

PushFeedback

Company Location

United States

Company Website

pushfeedback.com

Company Facts

Organization Name

Project Echo

Date Founded

2025

Company Location

United States

Company Website

www.projectecho.io

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Not specified

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