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What is Q360 PSA Solution?

Q360, offered by Solutions360, is a comprehensive Professional Services Automation software that provides a complete overview of your business operations. This all-in-one business management solution covers various crucial functions, such as accounting with detailed financial insights, job costing, sales tracking, dispatch operations, inventory management, and project oversight. By utilizing Q360, organizations can enhance customer relationships, ensure timely communication of project-related information to stakeholders, achieve real-time cost visibility, and consolidate multiple systems into one cohesive platform. The implementation of Q360 PSA software not only streamlines operations but also significantly reduces the time and effort required for managing business processes. Ultimately, this leads to increased efficiency and productivity across the organization.

What is ConnectWise PSA?

ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.

Media

Media

Integrations Supported

Domotz
HubSpot Marketing Hub
Kaseya VSA

Integrations Supported

Domotz
HubSpot Marketing Hub
Kaseya VSA
ActiveDEMAND
ConnectWise RMM
CyberFOX Password Manager
Exclaimer
FAT FINGER
Google Calendar
ITBoost
Jira Work Management
Microsoft Dynamics SL
Neo Agent
OneBill
PowerDMARC
QuickBooks Online
Seemplicity
TimeZest
Wise-Sync
pulseM

API Availability

Has API

API Availability

Pricing Information

$155
Price per Full-User + Implementation

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solutions360

Date Founded

1988

Company Location

USA, Canada

Company Website

www.solutions360.com

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/psa

Categories and Features

AI PSA

Not specified

Construction Accounting

Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Cash Management
Construction Breakdowns
General Ledger
Job Costing
Overrun Projections
Payroll Management
Purchase Order Management
Quotes / Estimates

Job Costing

Bills of Material
Budgeting & Forecasting
Change Orders
Cost-to-Completion Tracking
Invoice Management
Overrun Reporting
Percent-Complete Tracking
Purchase Order Management
Quotes / Estimates
Time Tracking
Work Order Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

AI PSA

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Event Logs
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Knowledge Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Configuration Management
Contract/License Management
Dashboard
Problem Management
Project Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Project Management
Quote Management
Resource Management
Time & Expense Tracking

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