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Ratings and Reviews 0 Ratings
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What is QAlert Citizen Request Management?
QScend Technologies, Inc. distinguishes itself as a leading provider of web-based software tailored for local and county governments, efficiently handling citizen requests. Our cutting-edge citizen request management solution has enabled a multitude of government agencies and call centers throughout the nation to improve service delivery, enhance operational efficiency, and boost performance metrics. This achievement has solidified our reputation as the preferred provider of CRM/311 software across the United States, underscoring our dedication to advancing municipal services and promoting community engagement. Furthermore, our software is designed to not only meet present needs but also to be flexible enough to adjust to the changing requirements of local governance, ensuring that it remains relevant and effective over time. Ultimately, our goal is to empower local governments to better serve their communities in a rapidly evolving landscape.
What is Edmunds GovTech?
Regardless of your position—whether you are a municipal manager, financial specialist, revenue officer, HR leader, town clerk, or IT administrator—our mission is to alleviate your workload by providing the essential software, services, and support that enhance community services. Successful management of municipal finances relies on the capacity to unify financial information from multiple departments, optimize routine operations, and extract valuable insights. Transform your tax collection methodologies with Edmunds Tax Billing Solutions, which enables thorough oversight, invoicing, and reporting of your area's tax obligations through a unified, streamlined platform. Guarantee the seamless operation of your local government's utility services with Edmunds Utility Billing Software, tailored for both residential and commercial utilities, enabling efficient management, billing, and reporting. Our software supports both metered and standard billing, providing a comprehensive suite of tools designed to simplify operations for you and the citizens you serve, thereby promoting a more effective public service landscape. With these innovative solutions, you will discover that managing municipal financial tasks not only becomes simpler but also remarkably more efficient than it has ever been in the past. In this way, we aim to empower local governments to better serve their communities while optimizing their internal processes.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QScend Technologies
Date Founded
1998
Company Location
United States
Company Website
www.qscend.com
Company Facts
Organization Name
Edmunds GovTech
Date Founded
1972
Company Location
United States
Company Website
www.edmundsgovtech.com
Categories and Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management