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What is QX MailerDesk?

Organizations with large customer bases and numerous employees often face a high volume of email inquiries each day. These emails typically require responses from various individuals across departments such as payroll, compliance, HR, IT, accounts, and sales. It is essential to efficiently direct each inquiry to the right person, track its status, and keep a record of resolved cases to enhance the overall user experience. QX MailerDesk provides a straightforward and effective centralized solution that automatically converts support emails into tickets, ensuring quick and efficient handling of inquiries from clients, suppliers, candidates, and other stakeholders. This system not only increases team productivity but also reduces response times and helps prevent violations of service level agreements. By improving communication flow and fostering accountability, QX MailerDesk plays a vital role in enhancing operational efficiency and boosting customer satisfaction. Furthermore, its intuitive design allows teams to focus more on resolving issues rather than managing administrative tasks, ultimately leading to a more responsive service environment.

What is Clearswift ARgon for Email?

Clearswift's ARgon for Email seamlessly integrates advanced data loss prevention (DLP) features into your existing security infrastructure, enabling swift and effective deployment. Essentially, ARgon provides strong protection against various information threats that may emerge from both inbound and outbound email communications. Its automatic sanitization and redaction capabilities smartly remove only those elements that could lead to potential data breaches, ensuring that secure communications remain uninterrupted. This method significantly reduces the likelihood of false positives commonly associated with traditional stop-and-block DLP solutions, which in turn lessens the burden on IT teams. Furthermore, ARgon for Email enhances organizational visibility and confidence, ensuring that sensitive data shared via email is protected and compliant with industry regulations. As a result, companies can dedicate their efforts to core business activities without the persistent anxiety regarding data security risks. This innovative solution ultimately fosters a more secure and efficient communication environment within organizations.

Media

Media

Integrations Supported

Cisco Secure Email Threat Defense
Microsoft Cloud App Security
Microsoft Excel
Microsoft Word
Sophos Email
Symantec Email Security.cloud
beSOURCE

Integrations Supported

Cisco Secure Email Threat Defense
Microsoft Cloud App Security
Microsoft Excel
Microsoft Word
Sophos Email
Symantec Email Security.cloud
beSOURCE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QX Global

Company Location

United Kingdom

Company Website

qxglobalgroup.com/product/qx-email-query-management-system/

Company Facts

Organization Name

Fortra

Company Location

United States

Company Website

www.clearswift.com/products/argon-for-email

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Categories and Features

Data Loss Prevention

Compliance Reporting
Incident Management
Policy Management
Sensitive Data Identification
Web Threat Management
Whitelisting / Blacklisting

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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