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What is QX MailerDesk?
Organizations with large customer bases and numerous employees often face a high volume of email inquiries each day. These emails typically require responses from various individuals across departments such as payroll, compliance, HR, IT, accounts, and sales. It is essential to efficiently direct each inquiry to the right person, track its status, and keep a record of resolved cases to enhance the overall user experience. QX MailerDesk provides a straightforward and effective centralized solution that automatically converts support emails into tickets, ensuring quick and efficient handling of inquiries from clients, suppliers, candidates, and other stakeholders. This system not only increases team productivity but also reduces response times and helps prevent violations of service level agreements. By improving communication flow and fostering accountability, QX MailerDesk plays a vital role in enhancing operational efficiency and boosting customer satisfaction. Furthermore, its intuitive design allows teams to focus more on resolving issues rather than managing administrative tasks, ultimately leading to a more responsive service environment.
What is MailClark?
MailClark functions as a powerful communications bot that integrates all messaging within Slack or Microsoft Teams, simplifying the way users connect. This innovative tool allows individuals to assign the oversight of their support desk to the bot, create specialized inboxes for sales or marketing teams, and more. Additionally, MailClark features a shared inbox that collects mentions, facilitates internal discussions, identifies message overlaps, and provides a range of other functionalities. By enhancing your responsiveness and the quality of interactions with customers, suppliers, and colleagues, it also encourages vibrant conversations among team members. With the motto "Too Fast Too Furious," you can experience a more efficient workflow within your workspace. Effectively managing all external communications from customers and other stakeholders within your collaborative platform ensures that no important messages go unnoticed. MailClark serves as a gentle reminder to stay engaged with every customer and external interaction, ultimately boosting your communication effectiveness and fostering a culture of attentiveness. Embrace this tool to not only streamline your processes but also elevate your team's collaborative spirit.
Integrations Supported
Facebook
Gmail
Microsoft Teams
Slack
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$9.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QX Global
Company Location
United Kingdom
Company Website
qxglobalgroup.com/product/qx-email-query-management-system/
Company Facts
Organization Name
MailClark
Date Founded
2015
Company Location
France
Company Website
mailclark.ai
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting