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Ratings and Reviews 0 Ratings
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What is QX MailerDesk?
Organizations with large customer bases and numerous employees often face a high volume of email inquiries each day. These emails typically require responses from various individuals across departments such as payroll, compliance, HR, IT, accounts, and sales. It is essential to efficiently direct each inquiry to the right person, track its status, and keep a record of resolved cases to enhance the overall user experience. QX MailerDesk provides a straightforward and effective centralized solution that automatically converts support emails into tickets, ensuring quick and efficient handling of inquiries from clients, suppliers, candidates, and other stakeholders. This system not only increases team productivity but also reduces response times and helps prevent violations of service level agreements. By improving communication flow and fostering accountability, QX MailerDesk plays a vital role in enhancing operational efficiency and boosting customer satisfaction. Furthermore, its intuitive design allows teams to focus more on resolving issues rather than managing administrative tasks, ultimately leading to a more responsive service environment.
What is Ontrack PowerControls?
Streamline the process of locating, retrieving, and restoring data across Exchange, SharePoint, and SQL environments with Ontrack PowerControls. This innovative tool enables users to access specific mailboxes, messages, and attachments without the hassle of restoring an entire backup. Its advanced search capabilities allow for the quick identification of custodian emails essential for eDiscovery and compliance, facilitating efficient data collection. Furthermore, users can generate mailbox reports and export PST files tailored for eDiscovery, improving overall productivity and results. The software is built to be forensically sound, allowing for the restoration of individual documents, lists, libraries, folders, or complete SharePoint sites with ease. Additionally, it offers the ability to search, preview, and selectively migrate tables, which not only aids in development and testing but also minimizes costs associated with cloud data management and storage. The powerful search functionality ensures that users can find the necessary messages and files much faster than with conventional tools. Moreover, it enables item-level search and export without interfering with the Exchange Server, backup processes, or the integrity of exported metadata. By harnessing this technology, organizations can greatly improve their data management strategies and bolster their compliance initiatives while also optimizing resource allocation. This comprehensive approach makes Ontrack PowerControls an invaluable asset for any organization navigating complex data environments.
Integrations Supported
Microsoft Exchange
Microsoft SharePoint
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$79.00
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QX Global
Company Location
United Kingdom
Company Website
qxglobalgroup.com/product/qx-email-query-management-system/
Company Facts
Organization Name
Ontrack
Date Founded
1985
Company Location
United States
Company Website
www.ontrack.com/en-us/powercontrols
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting