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Ratings and Reviews 0 Ratings
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Organizations with large customer bases and numerous employees often face a high volume of email inquiries each day. These emails typically require responses from various individuals across departments such as payroll, compliance, HR, IT, accounts, and sales. It is essential to efficiently direct each inquiry to the right person, track its status, and keep a record of resolved cases to enhance the overall user experience. QX MailerDesk provides a straightforward and effective centralized solution that automatically converts support emails into tickets, ensuring quick and efficient handling of inquiries from clients, suppliers, candidates, and other stakeholders. This system not only increases team productivity but also reduces response times and helps prevent violations of service level agreements. By improving communication flow and fostering accountability, QX MailerDesk plays a vital role in enhancing operational efficiency and boosting customer satisfaction. Furthermore, its intuitive design allows teams to focus more on resolving issues rather than managing administrative tasks, ultimately leading to a more responsive service environment.
What is PBHS SecureMail?
Achieve effortless data privacy compliance with PBHS Secure Mail, a comprehensive encrypted messaging platform that meets HIPAA standards, tailored for healthcare providers including physicians, dentists, and medical facilities. The platform's user-friendly design eliminates the need for installation, configuration, or ongoing maintenance, enabling access from any device and location. Sharing essential documents, such as radiographs, CT scans, and messages is simplified, with all information well-organized for easy retrieval by your entire team. Initiating use is straightforward; just log in with your ADA Membership ID. Furthermore, the optional Outlook Plug-in enables the convenient sending and receiving of messages directly within Microsoft Outlook on your computer, ensuring that treatment letters and private communications from your management software remain encrypted. Radiographs dispatched from your digital x-ray systems to Outlook are also safeguarded. You can maintain your regular email interactions with colleagues and patients while upholding HIPAA compliance, which facilitates an effortless transition to secure communications. This innovative solution allows you to prioritize delivering exceptional care and ensures the highest levels of data security are upheld throughout your practice. By utilizing PBHS Secure Mail, healthcare professionals can enhance their communication efficiency while protecting sensitive information.
Integrations Supported
Microsoft Outlook
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10 per month per account
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QX Global
Company Location
United Kingdom
Company Website
qxglobalgroup.com/product/qx-email-query-management-system/
Company Facts
Organization Name
PBHS
Date Founded
1977
Company Location
United States
Company Website
www.pbhs.com/securemail/
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Email Security
Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting
HIPAA Compliance
Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management