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What is Qapla'?

An all-inclusive software solution designed to streamline your eCommerce shipping processes. Utilize Qapla' to effortlessly connect various sales platforms such as CMSs, custom websites, and marketplaces with a range of couriers. Labels can be printed in just three clicks or set to print automatically. From a single dashboard, you can track all your shipments, with every courier's status presented in a clear, standardized format featuring nine different delivery statuses to cover all scenarios. Address shipping issues proactively, ensuring that concerns are resolved before customers bring them to your attention. Deliver precise and up-to-date tracking details to your customers through email, SMS, and WhatsApp notifications. To help achieve your sales and marketing objectives, you can personalize the tracking page and delivery emails to reflect your brand's identity and incorporate promotional visuals. Customers can easily initiate return requests through an automated system, allowing you to handle all returns from the same centralized dashboard. With a communication system that achieves over 70% interaction, you can significantly reduce customer service workload by up to 54% while simultaneously boosting your revenue streams. This comprehensive approach not only enhances the customer experience but also fosters greater loyalty and satisfaction.

What is AfterShip?

AfterShip is a comprehensive post-purchase experience platform built to help eCommerce brands manage shipping, tracking, and returns more effectively. The platform provides real-time shipment tracking by integrating with over 1,200 global carriers, allowing businesses to deliver accurate updates and delivery estimates to customers. By providing branded tracking pages and proactive notifications, AfterShip helps brands maintain communication with shoppers after checkout. This approach strengthens trust and keeps customers engaged with the brand throughout the entire delivery process. The platform also includes a smart returns management system that encourages exchanges and store credit rather than default refunds. By guiding customers toward alternative solutions, AfterShip helps businesses protect revenue and reduce losses from returns. AI-powered delivery date predictions improve shipping transparency and ensure customers receive reliable information about their orders. The platform also offers advanced analytics that allow businesses to track customer interactions with shipment updates and return requests. These insights help brands understand how post-purchase experiences influence repeat purchases and long-term customer loyalty. AfterShip integrates seamlessly with major eCommerce platforms, marketplaces, and logistics providers to create a unified post-purchase ecosystem. By combining tracking automation, return optimization, and customer engagement tools, AfterShip helps online retailers transform logistics operations into growth opportunities. Ultimately, the platform enables brands to convert post-checkout interactions into stronger customer relationships and higher lifetime value.

Media

Media

Integrations Supported

Ecwid
Shopify
MagicStore
Maxpho
PrestaShop
Quista
Shopware
VTEX

Integrations Supported

Ecwid
Shopify
Convertway by Unicommerce
Fera
Flip
Heyday AI
Judge.me
Lyftrondata
Micromerce
Pandium
ShipEak
Stackreaction
ZenBasket
eDesk

API Availability

Has API

API Availability

Pricing Information

€39
Our "Try & Buy" formula let you pay only after 30 days after registration. Every plan includes 400 tracked shipments per month.

Pricing Information

$11/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Qapla'

Date Founded

2014

Company Location

Italy

Company Website

www.qapla.it/en

Company Facts

Organization Name

AfterShip

Date Founded

2012

Company Location

United States

Company Website

www.aftership.com

Categories and Features

Label Printing

Barcode Support
Hardware Integration
Multi-Language Support
Regulatory Compliance
Templates

Shipping

Bills of Lading
Import / Export
Shipment Tracking

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Shipping

Shipment Tracking

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