Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Shippo Reviews & Ratings
    910 Ratings
    Company Website
  • CXT Software Reviews & Ratings
    70 Ratings
    Company Website
  • Label LIVE Reviews & Ratings
    180 Ratings
    Company Website
  • Tai TMS Reviews & Ratings
    173 Ratings
    Company Website
  • Dispatch Science Reviews & Ratings
    22 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    98 Ratings
    Company Website
  • Detrack Reviews & Ratings
    147 Ratings
    Company Website
  • Logiwa IO Reviews & Ratings
    44 Ratings
    Company Website
  • Notifii Track Reviews & Ratings
    649 Ratings
    Company Website
  • Curbside Laundries Reviews & Ratings
    63 Ratings
    Company Website

What is Qapla'?

An all-inclusive software solution designed to streamline your eCommerce shipping processes. Utilize Qapla' to effortlessly connect various sales platforms such as CMSs, custom websites, and marketplaces with a range of couriers. Labels can be printed in just three clicks or set to print automatically. From a single dashboard, you can track all your shipments, with every courier's status presented in a clear, standardized format featuring nine different delivery statuses to cover all scenarios. Address shipping issues proactively, ensuring that concerns are resolved before customers bring them to your attention. Deliver precise and up-to-date tracking details to your customers through email, SMS, and WhatsApp notifications. To help achieve your sales and marketing objectives, you can personalize the tracking page and delivery emails to reflect your brand's identity and incorporate promotional visuals. Customers can easily initiate return requests through an automated system, allowing you to handle all returns from the same centralized dashboard. With a communication system that achieves over 70% interaction, you can significantly reduce customer service workload by up to 54% while simultaneously boosting your revenue streams. This comprehensive approach not only enhances the customer experience but also fosters greater loyalty and satisfaction.

What is Mekari Qontak?

Mekari Qontak stands as Indonesia's premier cloud-based omnichannel CRM application, streamlining sales processes and enhancing customer service efficiencies. It enables users to view comprehensive customer profiles, including conversation histories, offer statuses, and key points of contact. With the advantage of GPS live tracking, businesses can effectively monitor the performance of their field teams, ensuring optimal job oversight. Additionally, the platform allows for the organization of customer data access based on team roles, safeguarding sensitive information. Mekari Qontak boasts a plethora of real-time, end-to-end features designed to foster business growth and streamline operations. Furthermore, it serves as an integrated chat and telephone management solution, automating various aspects of business communications. Users can easily track their sales team's whereabouts and monitor important KPIs, activities, and metrics in real-time. To boost operational efficiency, the platform offers comprehensive customer service management capabilities, including a WhatsApp blast system, green tick chatbot, and multi-admin/device support. Notably, users can design and customize their bot messages effortlessly, without the need for programming knowledge, tailoring them to suit their specific requirements. This versatility makes Mekari Qontak an invaluable tool for businesses looking to enhance their customer engagement strategies and operational workflows.

Media

Media

Integrations Supported

BigCommerce
Commerce Layer
Connectif
Ecwid
IPOT
Instagram
LINE
Magento
Maxpho
Mekari Talenta
Pcommerce
PrestaShop
Quista
Shopee
Shopify
Storeden
Telegram
VTEX
WhatsApp
WooCommerce

Integrations Supported

BigCommerce
Commerce Layer
Connectif
Ecwid
IPOT
Instagram
LINE
Magento
Maxpho
Mekari Talenta
Pcommerce
PrestaShop
Quista
Shopee
Shopify
Storeden
Telegram
VTEX
WhatsApp
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

€39
Free Trial Offered?
Free Version

Pricing Information

$69.77 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qapla'

Date Founded

2014

Company Location

Italy

Company Website

www.qapla.it/en

Company Facts

Organization Name

Mekari

Company Location

Indonesia

Company Website

mekari.com/produk/qontak/

Categories and Features

Label Printing

Automation
Barcode Support
Categorization
Design Tools
Hardware Integration
Multi-Language Support
Product Data Integration
Regulatory Compliance
Templates

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

Popular Alternatives

Barantum CRM Reviews & Ratings

Barantum CRM

Barantum
Live Courier Reviews & Ratings

Live Courier

Live Solutions
2Ship Reviews & Ratings

2Ship

2Ship Solutions
GreenTick Reviews & Ratings

GreenTick

Suscin Innovation Labs LLP
ShippyPro Reviews & Ratings

ShippyPro

Italian Valley