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What is Qi Screen?

Qi Screen is a robust touchscreen software solution designed for smart factories to facilitate the fast and accurate capture of inspection, audit, and Gemba data directly from the production floor. It enables operators to log defects, observations, and checks by tapping, speaking, or typing, eliminating the need for cumbersome spreadsheets and paper forms that slow down workflows and risk errors. The software supports a wide range of applications, from routine quality checks and repairs to comprehensive Six Sigma initiatives, helping teams accelerate problem identification and resolution. Qi Screen is compatible with any touchscreen device including tablets, PCs, and industrial monitors, providing a flexible and user-friendly interface tailored to shop floor environments. Supervisors benefit from real-time dashboards that display critical trends and performance metrics, along with the ability to export reports for further analysis. Visual features such as surface inspections and image markup allow for precise defect documentation, enhancing communication and traceability. An optional AI-powered trend detection module helps teams proactively spot recurring issues and act before they escalate, improving overall product quality. Qi Screen’s design prioritizes ease of use and seamless integration into existing manufacturing processes, reducing training time and boosting adoption. By linking frontline data capture with management oversight, Qi Screen drives transparency and continuous improvement throughout the factory. This comprehensive tool supports smarter decision-making and operational excellence in modern manufacturing environments.

What is ObserveCTI?

ObserveCTIâ„¢ simplifies management by providing your organization with a quality assurance tool that offers selective and smart voice and data recordings without the need for a specialized voice logger. The system organizes and stores all recordings for easy future access, which can be done from your computer, a remote site, the internet, or any touchtone phone. Supervisors have the ability to oversee multiple locations through their computers, allowing for centralized management of audits within the organization. Furthermore, ObserveCTIâ„¢ enables contact center supervisors to evaluate agents using a fully integrated auditing feature specifically designed to meet your business's unique criteria. With just a single click, supervisors can simultaneously listen to and analyze recorded calls and screens, streamlining the evaluation process. Once the session is completed, they can provide feedback, save the audit, or forward it to the agent or management for additional review, thus ensuring a thorough assessment. This effective system not only boosts accountability but also significantly enhances the quality of service provided. Moreover, the ease of access and comprehensive review capabilities contribute to continuous improvement and operational efficiency within the workplace.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

ORCA LEAN

Date Founded

2021

Company Location

United States

Company Website

www.orcalean.com/qiscreen

Company Facts

Organization Name

Cacti

Company Website

www.cacticom.com

Categories and Features

Quality Management

Not specified

Categories and Features

Telephony

Contact Management
VoIP
Voice & Data Integration

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