PBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies.
The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
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Revolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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Voicemaxx CE
Intrado offers a comprehensive cloud-based calling solution designed for enterprises that is entirely managed and hosted. This service encompasses team collaboration features such as messaging, meetings, and mobility options, along with the advantages of Cisco Webex devices. Additionally, VoiceMaxx CE integrates the Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon the established on-premises Call Manager system provided by Cisco. This makes it an excellent option for medium to large businesses transitioning from traditional on-premise services. The solution is backed by Intrado's geo-redundant Data Centers, ensuring superior business continuity and disaster recovery capabilities. Furthermore, Intrado’s engineering team is on hand around the clock to provide support and assistance whenever needed. This level of support is crucial for maintaining seamless operations in a dynamic business environment.
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Zadarma
One Platform for All Business Calls
Simplify and enhance your business communications with Zadarma. From internal calls to global customer service, everything runs in the cloud — secure, reliable, and fully customizable to your workflow.
Highlights include:
- Visual PBX constructor for intuitive setup
- AI call agents and speech recognition tools
- Automatic call distribution (ACD) and IVR setup
- eSIM for global mobile connectivity
- Full API access to automate and integrate with your systems
- 24/7 support and detailed documentation
Perfect for companies managing international communication, remote support, or multi-channel sales teams.
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