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What is QnA Maker?

Creating a functional bot from your data can be accomplished in mere minutes. By leveraging resources such as FAQ pages, support sites, product manuals, SharePoint documents, or editorial content, you can easily create, train, and deploy an advanced bot using an intuitive interface or REST APIs, all without needing any coding expertise. You can launch your bot on various platforms or within teams without writing a single line of code. Additionally, you can give your bot a unique personality by integrating existing chit-chat datasets. The platform facilitates extracting question-answer pairs from a range of semi-structured content, including FAQ pages, support websites, Excel files, product manuals, and policies. Designing complex multi-turn conversations is also simple using the QnA Maker portal or REST APIs. Moreover, you can refine your ranking model based on insights gained from user interactions and feedback, which promotes ongoing enhancement. With the QnA Maker service functioning as a hosted model, you can choose product tiers that fit your organization’s size and throughput needs, all while ensuring security within the Azure compliance framework. This all-encompassing strategy guarantees that individuals with diverse technical backgrounds can effectively utilize automated conversational agents. Ultimately, this accessibility paves the way for innovative applications in customer service and engagement.

What is Microsoft Copilot Studio?

Microsoft Copilot Studio is an adaptable and robust platform specifically crafted to assist users in developing, personalizing, and overseeing AI-driven agents that cater to a variety of business requirements. By merging the straightforwardness of low-code development with the sophisticated features of generative AI, this platform empowers users to construct intelligent agents capable of accessing and leveraging internal knowledge bases, executing intricate tasks through an extensive array of data connectors, and functioning autonomously to enhance workflows and boost efficiency. These AI agents can be effortlessly embedded into current workflows and launched across multiple channels, such as Microsoft 365 applications, internal websites, and mobile platforms, thereby ensuring they conform to the specific operational contexts of any company. Additionally, Copilot Studio is equipped with a comprehensive set of governance and management tools, enabling IT departments to retain centralized oversight of agent operations, assess performance through in-depth analytics, and implement security measures. This blend of user-friendliness, cutting-edge features, and thorough governance not only makes Microsoft Copilot Studio a crucial asset for organizations aiming to harness AI for business transformation, but it also fosters innovation by allowing teams to experiment and iterate on their AI solutions effectively. As a result, organizations can expect significant advancements in efficiency and productivity through the use of tailored AI agents.

Media

Media

Integrations Supported

AgentC
Azure AI Bot Service
Azure AI Content Safety
Azure AI Foundry
Azure AI Search
Azure Marketplace
GPT-5
LUIS
Microsoft 365 Copilot
Microsoft 365 Copilot Analyst
Microsoft 365 Copilot Chat
Microsoft 365 Copilot Researcher
Microsoft Azure
Microsoft Power Apps
Microsoft Power Automate
Microsoft Power BI
Microsoft Power Platform
Microsoft SharePoint
Zenity
maaiiconnect

Integrations Supported

AgentC
Azure AI Bot Service
Azure AI Content Safety
Azure AI Foundry
Azure AI Search
Azure Marketplace
GPT-5
LUIS
Microsoft 365 Copilot
Microsoft 365 Copilot Analyst
Microsoft 365 Copilot Chat
Microsoft 365 Copilot Researcher
Microsoft Azure
Microsoft Power Apps
Microsoft Power Automate
Microsoft Power BI
Microsoft Power Platform
Microsoft SharePoint
Zenity
maaiiconnect

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.qnamaker.ai/

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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