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What is Quadient Customer Journey Mapping?

Improve collaboration among different business departments by implementing customer journey maps that effectively integrate digital and physical communication channels, leading to immediate enhancements in customer experience (CX). Quadient's Customer Journey Mapping simplifies how stakeholders across your organization can access and refine the extensive range of customer communications through a centralized online platform. By linking journey maps to every digital and physical interaction—such as contracts, statements, emails, multimedia content, and digital advertisements—you can achieve full transparency and ensure a consistent connection between communications and every touchpoint in the customer journey. Encourage internal collaboration and support real-time feedback by utilizing social commenting features. Take timely action to boost the customer experience while seamlessly integrating journey maps with various customer communications management (CCM) systems to improve operational efficiency and effectiveness. This comprehensive strategy not only empowers organizations to foster a more responsive and customer-focused environment but also encourages innovative solutions to emerge from collaborative efforts among teams.

What is N7 Nitrogen?

Introducing a groundbreaking, specialized platform that aims to elevate performance while providing a captivating user experience through innovative strategies tailored specifically for various industries. This platform ensures swift loading of catalogs and product detail pages, making it effortless for users to filter, compare, sort, and search for the items they desire. By examining customer interactions on the site, it effectively computes and presents content and products that are likely to appeal to users, thus personalizing their shopping experience. Furthermore, it predicts which pages customers are inclined to visit during their browsing journey, preloading them onto their devices for smooth and immediate access. Utilizing a sophisticated AI-driven system, the platform tracks traffic patterns to gain comprehensive insights into user behavior, allowing it to recommend optimized paths for users. Historically, around half of the page processing burden was linked to third-party scripts, which previously lacked proper oversight. Now, this platform equips users with the ability to analyze, manage, and orchestrate these third-party scripts, leading to a noticeably quicker site, a more uniform shopping experience, and ultimately, an increase in online conversion rates. With such enhanced control and valuable insights, businesses can anticipate improved customer satisfaction and long-term loyalty, fostering a more robust relationship with their clientele. This innovative approach not only transforms the way users interact with e-commerce platforms but also sets a new standard for performance across the industry.

Media

Media

Integrations Supported

RightCapital
Salesforce

Integrations Supported

RightCapital
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quadient

Date Founded

1924

Company Location

France

Company Website

www.quadient.com/en-int/resources/quadient-customer-journey-mapping

Company Facts

Organization Name

N7 - The Nitrogen Platform

Date Founded

2017

Company Location

United Kingdom

Company Website

www.n7.io

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Load Balancing

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers

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