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What is Quadient WTS?
WTS is a cutting-edge, cloud-based tracking solution that oversees incoming mail from its arrival at your facility until it is delivered to the intended recipient, guaranteeing reliability and complete transparency throughout the journey. Users have the ability to efficiently document and tag incoming items using a barcode scanner provided through a handheld device. Once an item is scanned, an email notification is sent to alert the recipient about their mail's arrival. The system is conveniently accessible via a web portal on any computer at any time, enabling users to verify the status of their mail, including specific details regarding timing and location. A signature is obtained at the point of delivery to confirm that the package has been received. Having a holistic view of your internal delivery processes is essential for addressing inquiries swiftly. WTS not only aids in locating packages but also allows users to track the complete history of their movements through desktop or mobile applications. This functionality empowers mailroom personnel to reduce the time spent resolving Proof of Delivery disputes and provides them with the essential tools to effectively manage the entire chain of custody. With WTS, you can anticipate enhanced reliability, consistent service quality, and increased satisfaction from your customers. Furthermore, this efficient system can lead to a significant improvement in overall operational effectiveness while fostering a more organized mailroom setting. As a result, organizations can enjoy a more streamlined mail management process that supports their daily operations.
What is Mail Labs?
You can effortlessly scan and upload a variety of mail items such as envelopes, packages, magazines, and postcards using your smartphone, tablet, or any scanner. After processing the mail, customers receive an email notification and can conveniently access their mailbox from either their mobile device or computer. Our cutting-edge mailroom management software streamlines the handling of customer mail requests, eliminating the need for extra equipment as everything is managed through a cloud-based system. By utilizing the PostScan Mail Operator app, the process of scanning and uploading mail for your customers becomes incredibly simple, requiring just a few clicks. All interactions with customers are fully branded with our logo, encompassing everything from online registration and pricing to virtual mailboxes and email alerts. You can easily employ your existing document scanner, mobile device, or tablet to capture and upload images online. Moreover, you have the option to design customized subscription plans for your clients, enabling you to set your own pricing models and establish limits for mail operations. This not only enhances convenience but also ensures that each user enjoys a personalized experience tailored to their needs. Ultimately, this approach improves customer satisfaction and engagement, fostering a more efficient communication flow.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$5 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Quadient
Date Founded
2015
Company Location
United States
Company Website
www.quadient.com
Company Facts
Organization Name
Mail Labs
Date Founded
2011
Company Location
United States
Company Website
www.maillabs.com
Categories and Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Categories and Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture