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What is Quadra?

The Quadra Maintenance Service Contract quoting tool features an extensive library of equipment and tasks, allowing users to create either detailed maintenance agreements or more straightforward contracts tailored to their individual requirements. This adaptability ensures that all customer expectations can be addressed while reducing the typical risks associated with maintenance agreements. By explicitly defining the scope of work in each contract, clients receive a clear overview of the services they are entitled to. In addition, the Quadra Service Call Quoting and Surveying tool equips technicians to evaluate customer equipment histories and provide tailored recommendations and quotes during on-site visits. Once the necessary data is entered, it remains available for technicians and inside sales teams, facilitating the finalization of quotes and their presentation to clients without hassle. This streamlined approach not only enhances operational efficiency but also significantly boosts customer satisfaction by guaranteeing transparency and promptness in service execution. Ultimately, both clients and service teams benefit from a more organized and responsive quoting process.

What is Ascora?

Keep detailed records and a thorough history with your clients, while also monitoring the Equipment or Asset being serviced through a precise service history for each visit. Effortlessly access a full list of scheduled jobs for today, tomorrow, this week, or the next week to stay organized. Utilize your tablet to take photos and upload them directly to the relevant Job or Quote seamlessly. Evaluate all Job details provided by the Office, including any associated documents or manuals for a holistic understanding. Quickly generate a follow-up Quote from an existing Job or create a new Quote without any hassle. Receive timely notifications from the office via push notifications or SMS regarding any job updates. With a single tap, convert your Job into an Invoice while still in the field for convenience. Assign parts from your existing price list or create custom write-ins as needed, ensuring flexibility in your workflow. Collect your Customer's signatures directly on your iPad, which will be attached to the Job for future reference and accountability. Moreover, check in and out of jobs to allow Ascora to accurately capture the actual time spent on each task. This efficient system not only improves productivity but also guarantees that all essential information is easily accessible for review and further action, enhancing overall service delivery. Ultimately, this approach fosters a stronger relationship with clients through transparency and responsiveness.

Media

Media

Integrations Supported

GreenCommerce
Key2Act
Knowde
WeTransact

Integrations Supported

MYOB
QuickBooks Online
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ERTH Corporation

Date Founded

2002

Company Location

Canada

Company Website

www.thinkquadra.com

Company Facts

Organization Name

ASC Software

Date Founded

2009

Company Location

Australia

Company Website

www.ascora.com.au

Categories and Features

Field Service Management

Electronic Signature
Mobile Access
Quotes / Estimates

HVAC

Customer Database
Job Management
Mobile Access
Quotes / Estimates

HVAC Estimating

Commercial/Industrial
Cost Database
Data Import / Export
Equipment Maintenance
Labor Rates
Quotes/Proposals
Takeoff

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Reminders

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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