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What is Quaeris?

Tailored results will be delivered to you based on your preferences, past experiences, and specific role. QuaerisAI ensures that you have access to data that is almost in real-time for all your data needs. The platform boosts your data and document management tasks by leveraging AI technology. To foster knowledge exchange and monitor progress, teams have the ability to share insights and create pinboards. Our sophisticated AI engine swiftly converts your inquiries into a format suitable for database processing within mere seconds. Just as life requires context, so does data; our intelligent AI engine analyzes your search terms, interests, roles, and historical data to rank results that encourage deeper exploration. Additionally, you can effortlessly apply filters to your search outcomes, allowing you to uncover specific details and delve into pertinent questions that arise. This seamless integration of AI not only enhances efficiency but also enriches the overall user experience.

What is Halosight?

Businesses of all sizes leverage Halosight AI and NLP to improve support outcomes and analyze help desk data signals more effectively. By revealing essential support metrics, they can enhance operational productivity simultaneously. This strategy opens up pathways for innovation, as customers choose Halosight to realize positive support outcomes through insights derived from previously overlooked service cloud data. The essence of innovation lies in fully utilizing the information contained within tickets and case histories. Halosight's clients tap into AI and NLP to discover new opportunities. When support agents are equipped with crucial insights, information evolves into actionable strategies. This empowers them to tackle problems proactively, rather than simply reacting to issues as they occur. Long, cumbersome lists of case reasons become a thing of the past due to Halosight's automation, which efficiently categorizes cases to improve routing and workflow. Furthermore, the platform allows for the identification of new support signals that boost case deflection, enhance knowledge management, and increase agent productivity. By integrating seamlessly through the Salesforce App Exchange, Halosight becomes an integral part of the Salesforce ecosystem, rather than just an additional feature. This holistic approach nurtures a culture of ongoing enhancement in customer support, ultimately leading to better user experiences and satisfaction.

Media

Media

Integrations Supported

Salesforce
ADP DataCloud
Amazon DocumentDB
Amazon Video Ads
BigCommerce
ChatGPT
Delighted
Google Tasks
HubSpot Customer Platform
LinkedIn
LiveChat
Matillion
Mozart Data
MySQL
PayPal
PowerSchool
SAP Business ByDesign
Snowflake
Zendesk Guide
Zoho CRM

Integrations Supported

Salesforce
ADP DataCloud
Amazon DocumentDB
Amazon Video Ads
BigCommerce
ChatGPT
Delighted
Google Tasks
HubSpot Customer Platform
LinkedIn
LiveChat
Matillion
Mozart Data
MySQL
PayPal
PowerSchool
SAP Business ByDesign
Snowflake
Zendesk Guide
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

$2,500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quaeris, Inc.

Date Founded

2020

Company Location

United States

Company Website

www.quaeris.ai/

Company Facts

Organization Name

Halosight

Company Location

United States

Company Website

www.halosight.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Embedded Analytics

Ad hoc Query
Application Development
Benchmarking
Dashboard
Interactive Reports
Mobile Reporting
Multi-User Collaboration
Self Service Analytics
Streaming Analytics
Visual Workflow Management

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Categories and Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

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