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Ratings and Reviews 0 Ratings
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AddSearchAddSearch transforms the way organizations connect users with information. More than just a traditional site search, AddSearch now offers AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses to user queries. These advanced capabilities complement AddSearch’s proven site search and content recommendation solutions, helping organizations create effortless, engaging, and personalized digital experiences. With AddSearch, you can choose between AI-driven answers, conversational interfaces, or lightning-fast search results—all fully customizable for websites, e-commerce platforms, or web applications. Our Crawler and Indexing API ensure your content is always up-to-date, while our expert implementation services save valuable developer time and maximize results. Today, nearly 2,000 customers worldwide—across Media, Telecommunications, Government, Education, E-commerce, and more—trust AddSearch to provide best-in-class search and AI-driven discovery. AddSearch product portfolio includes: - AI Answers – instant, accurate, and direct responses powered by generative AI. - AI Conversations – natural, chat-like interactions for deeper user engagement. - Autocomplete & Smart Ranking – predictive suggestions and optimized result ordering. - Personalized Search – tailored experiences based on behavior and preferences. - Content & Product Recommendations – boost engagement and conversions. - Advanced Analytics – insights into user behavior - Flexible Content Controls – include/exclude content, synonyms, filters, and facets, promote - Enterprise Features – SSO, organizational user management, audit logs, SLA up to 99.999%. - Seamless Implementation – works with any CMS, via crawler or API
What is Qualetics?
Incorporate customized insights into your software solutions, such as recommendation engines, sentiment analysis, anomaly detection, and fraud detection, while collecting user engagement data that increases value for your clientele and equips your teams with critical product analytics. The sophisticated analytics provided by Qualetics' secure, multi-tenant platform encourages a new dimension of teamwork, allowing both your staff and clients to view, analyze, share, export, and subscribe to vital insights in real-time. Qualetics’ AIMS promptly captures multidimensional data from your applications, facilitating advanced analytics and AI-powered outcomes. By employing our distinctive page rank and error ranking algorithm, we present a quality index of your product, emphasizing the severity and frequency of errors, as well as the number of affected users. In addition, with Qualetics, you can evaluate your product’s Performance Index score, which indicates the operational efficiency of your application. This all-encompassing strategy not only improves your application’s performance but also fosters ongoing enhancement driven by actionable insights, ultimately leading to a more refined user experience. Such an approach ensures that your organization remains competitive in a rapidly evolving market landscape.
What is OmniIndex?
OmniIndex revolutionizes the handling of unstructured data, commonly known as "The other 80%," by converting it from disparate sources into a comprehensive and coherent index that facilitates enhanced insights. By seamlessly integrating with all customer service platforms, including voice transcripts, emails, and chatbots, OmniIndex enables organizations to uncover answers to unasked questions while also evaluating customer sentiment in real-time. This cutting-edge method significantly strengthens the capability to link issues with their underlying causes and solutions, leading to a marked enhancement in the overall customer experience. With access to timely and accurate data from trustworthy sources, businesses can better grasp their customers' genuine thoughts and emotions. Furthermore, the OmniIndex Data Intelligence Platform adeptly indexes and scrutinizes data from online web forms and chatbots across various platforms, such as Facebook Messenger, providing organizations with critical insights into customer inquiries and operator engagements in real-time. Ultimately, this thorough analysis cultivates a more responsive approach to addressing customer needs, thereby ensuring satisfaction and loyalty in a rapidly changing marketplace. As a result, companies that utilize OmniIndex are better equipped to adapt and thrive amid evolving customer expectations.
Integrations Supported
Axis LMS
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Microsoft 365
Microsoft Power BI
Oracle Cloud Infrastructure
Tableau
Integrations Supported
Axis LMS
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Microsoft 365
Microsoft Power BI
Oracle Cloud Infrastructure
Tableau
API Availability
Has API
API Availability
Has API
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Qualetics
Company Location
United States
Company Website
qualetics.com
Company Facts
Organization Name
OmniIndex
Company Location
United States
Company Website
www.omniindex.io
Categories and Features
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics