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What is QualifyGo?

Enhance the value of your team's investment through QualifyGo's vast array of historical and real-time reporting tools, which enable you to effectively track calls and employee performance. Managed and hosted in the cloud by Oak, ClarifyGo offers a dependable and cost-efficient solution that lifts the weight of system upkeep off your shoulders. With customizable dashboards, reports, and wallboards, QualifyGo equips you to understand all crucial metrics, from Teams' Auto Attendants to user engagement levels. The platform presents a range of essential and additional reporting tools, allowing you to tailor QualifyGo to fit the unique requirements of yourself, your department, and your organization. By going beyond the basic features of Teams, you can evaluate user adoption rates, call metrics, and employee performance, empowering you to monitor communications, boost productivity, and identify training opportunities. This thorough strategy guarantees that your team stays informed and proactive as they work toward their objectives, ultimately fostering a culture of continuous improvement and accountability.

What is MAF ICIMS?

Simplify the oversight, reporting, and analysis of your Unified Communication and Collaboration (UC&C) platform and its components effortlessly. Our software provides you with essential tools to manage, report, and evaluate your UC&C system effectively. As the contemporary workplace evolves quickly, leveraging these tools becomes vital to ensure that your UC&C investment delivers the expected improvements in productivity, cost savings, and streamlined business operations. With updates every 60 seconds, you receive an almost real-time snapshot of Unified Communication usage, complete with a variety of dashboards that offer insights into User Adoption, Employee Productivity, Call Quality, and Cost metrics. Enjoy customizable user interfaces that allow you to rearrange dashboards and choose the data you want to display, along with the option to apply filters for a focus on the most relevant information. The click-through reporting capability lets you create detailed reports directly from the dashboard, ensuring that all necessary insights are readily accessible. This degree of control not only empowers you to make informed decisions but also enhances your organization’s overall communication strategy. By utilizing these features, your team can adapt more swiftly to changes and optimize communication practices efficiently.

Media

Media

Integrations Supported

Microsoft Teams

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oak Innovation Limited

Date Founded

1985

Company Location

United Kingdom

Company Website

www.oakinnovate.com/qualifygo

Company Facts

Organization Name

MAF InfoCom

Company Location

Netherlands

Company Website

www.mafinfo.com/product/maf-icims-unified-communications-monitoring-analytics-reporting/

Categories and Features

Call Accounting

Not specified

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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