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What is Quantic Connections?

Quantic Connections serves as a comprehensive automated communication platform that simplifies the process of sending and managing notifications across multiple channels tailored to meet client preferences. Our platform equips businesses with the tools necessary to maintain effective and direct communication with their established client base. Additionally, Quantic Connections optimizes communication and customer service functions within your contact center by employing automated solutions that operate without the need for human involvement. We are committed to offering assistance! Through our system, you can generate a variety of notifications that hold significance for your clients, whether they are created manually or automatically. This encompasses programmable automated campaigns, follow-up strategies, and instant transaction alerts. The platform also supports personalized communication, offers shipping insights, enables two-way conversations, includes anti-spam protections, and easily integrates with various applications, such as dispatching notifications via WhatsApp using pre-designed message templates. By harnessing these features, businesses can enhance client engagement and boost satisfaction, ultimately driving more successful outcomes. Furthermore, the flexibility of our platform ensures that companies can adapt their communication strategies in real-time to meet changing client needs.

What is Payemoji?

Founded in 2021, Payemoji is a Conversational Commerce Service aimed at addressing the challenges businesses face in engaging customers effectively, as traditional methods like SMS are often perceived as fraudulent, emails are discarded as junk, voice calls are frequently screened, and app notifications go ignored. Our solution leverages WhatsApp Business Messaging Apps to enable companies to communicate with their customers in a more personalized, interactive, and secure manner. We offer our services to Enterprises through three primary use-cases, allowing for the automation of customer journeys by seamlessly integrating IT systems. These use-cases include providing personalized and secure notifications that distinguish legitimate business communications from spam and fraud, facilitating conversational sales that achieve impressive engagement metrics such as 98% email open rates and 4X conversion rates, and offering conversational support that allows customers to receive assistance in the same spaces they interact with friends and peers, thereby eliminating the frustration of waiting for traditional web chat responses. Our approach not only enhances customer engagement but also streamlines business processes, creating a win-win for both enterprises and their clients.

Media

Media

Integrations Supported

Facebook Messenger
WhatsApp
Catalyst by Zoho
GoTo
Instagram
Microsoft Power Automate
Salesforce
ServiceNow
X (Twitter)
Zapier

Integrations Supported

Facebook Messenger
WhatsApp
Catalyst by Zoho
GoTo
Instagram
Microsoft Power Automate
Salesforce
ServiceNow
X (Twitter)
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$15 per user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quantic Vision

Company Location

Panama

Company Website

www.quanticvision.com/quantic-connections/

Company Facts

Organization Name

Payemoji

Date Founded

2021

Company Location

Ireland

Company Website

www.payemoji.com

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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