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What is Quantum Metric?

Quantum Metric delivers the crucial empathy and experience insights necessary to prioritize users in your product development. Utilizing machine learning, it streamlines the detection and resolution of both technical glitches and perplexing user interactions instantaneously. The platform also facilitates effective communication with customers by enabling detailed session replays to address their concerns. Even while casually navigating your website, robust UX analysis remains user-friendly and insightful. Moreover, teams are empowered to merge qualitative and quantitative data within a single platform, enabling them to make informed design choices based on evidence. This cohesive approach not only enhances user satisfaction but also fosters a deeper understanding of user behavior.

What is Proxime?

Empowering customers to influence your products is essential for business success. Although it's often said that the customer is always right, their opinions frequently go unheard. At Feedis, we strive to elevate consumer feedback, ensuring that every customer experience is acknowledged and addressed. Businesses should place a greater emphasis on feedback rather than just focusing on sales; and if the volume of feedback seems daunting, our advanced AI algorithms are designed to assist. The feedback channels that companies possess are valuable resources waiting to be utilized, and our AI can meticulously analyze reviews to extract vital insights that highlight the improvements your clients desire. Through Proxime, an AI-driven SaaS solution, we consolidate all feedback, integrate smoothly with your productivity tools, and harness the latest innovations in artificial intelligence and natural language processing to discern emotions and track quantitative insights in real time. This comprehensive strategy not only deepens your understanding of customer preferences but also fosters innovation and enhances satisfaction in your product offerings, ultimately leading to a more engaged customer base. By actively listening and acting on customer feedback, businesses can cultivate stronger relationships and build loyalty.

Media

Media

Integrations Supported

Adobe Customer Journey Analytics
Bloomreach
Canopy
Evolv Al
Invoca
New Relic
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$30 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Quantum Metric

Date Founded

2012

Company Location

United States

Company Website

www.quantummetric.com

Company Facts

Organization Name

Feedis

Company Location

France

Company Website

feedis.io

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Trend Analysis

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
Territorial Mapping
Website Analytics

Product Analytics

Not specified

Session Replay

Not specified

Web Analytics

Conversion Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

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