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What is Quest Identity Recovery?

Formulating a comprehensive recovery strategy for Azure AD is essential to minimize downtime while keeping end-users unaffected. On-Demand Recovery simplifies this endeavor by enabling the generation of difference reports that contrast backups with the existing Azure AD environment, which aids in pinpointing cloud-only users along with specific modifications or deletions. This capability allows for an accurate search and restoration of necessary components, in addition to the potential to recover multiple users, groups, and group memberships at once, all without the need for PowerShell. By adopting this approach, the risk of data loss resulting from human mistakes is considerably diminished, leading to significant savings in both time and resources. A detailed backup and recovery strategy for Active Directory is imperative for organizations, particularly as the user count and data volume in Office 365 and Azure AD continue to rise, making conventional on-premises AD disaster recovery methods insufficient. In today’s environment, it is vital to protect cloud-only assets, such as Office 365 and Azure AD groups, Azure B2B/B2C accounts, conditional access policies, and other resources to maintain overall data integrity. A proactive stance on Azure AD recovery not only bolsters operational resilience but also instills confidence in stakeholders regarding the organization's dedication to data security and business continuity. By ensuring that these strategies are in place, organizations can effectively navigate the complexities of cloud-based environments while safeguarding their critical information.

What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

Media

Media

Integrations Supported

Microsoft Entra ID
Microsoft Office 2021
PowerShell

Integrations Supported

Microsoft Entra ID
Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

on request
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quest Software

Date Founded

1987

Company Location

United States

Company Website

www.quest.com/products/identity-recovery/entra-id-recovery

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Categories and Features

SaaS Backup

Not specified

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

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