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What is Quest Nova?

Nova acts as an all-in-one suite of services tailored for the management of Microsoft 365 environments. Whether you are managing a single tenant or multiple tenants, Nova enhances operational oversight and control, significantly reducing the workload of IT teams through advanced automation, user delegation, and policy management—all accessible from a single interface. It delivers actionable insights at every level of operation, ensuring that comprehensive control and stability of the platform are maintained. By integrating essential management functions into a singular, streamlined platform, Nova empowers users to transform insights into decisive actions with just a click. Its smart Office 365 license management feature provides clear visibility into unused licenses, allowing organizations to enhance usage, efficiently reallocate resources, and cut down on costs. Additionally, Nova features an advanced role-based access control system that guarantees secure and restricted access for end-users to undertake assigned tasks, adhering to a least-privilege approach. This not only bolsters security but also increases the platform's value across critical business operations, offering benefits that extend well beyond IT administration and support tasks. In essence, Nova provides organizations with the necessary tools to fine-tune their Microsoft 365 experience, driving overall efficiency and effectiveness in daily operations. With its innovative features, organizations can better align their IT capabilities with their broader business objectives.

What is AyaNova?

Leverage the power of AyaNova for effective service management, starting with an initial investment of only $159 for a one-service technician shop, which includes a full year of support and updates, followed by a modest annual renewal fee of $65. The AyaNova desktop application provides seamless access to its extensive service management functionalities on any Windows-based computer, making it an indispensable tool for your everyday office activities. It aids in scheduling, service documentation, and even administrative duties like user account creation and report template customization. Featuring an intuitive scheduling interface reminiscent of Outlook, you can easily navigate, compare, and adjust date ranges with a simple drag-and-drop action, accommodating any timeframe from a single day to an entire month. You can assign schedules based on various criteria, including dispatch zones and technician skill sets, while also managing unavailable times for personal leave and setting up reminders as needed. Additionally, you can customize the information shown on your Schedule screen for better visibility of your work orders, thereby enhancing your service management experience. Designed to optimize your workflow, this all-encompassing tool not only boosts operational efficiency but also empowers you to provide better service to your clients. With AyaNova, you can transform the way you manage your services and elevate your business performance to new heights.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook

Integrations Supported

Microsoft 365
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$159 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quest Software

Date Founded

1987

Company Location

United States

Company Website

www.quest.com/products/quest-nova/

Company Facts

Organization Name

Ground Zero Tech-Works

Date Founded

1996

Company Location

Canada

Company Website

www.ayanova.com

Categories and Features

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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