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What is Queue-Fair?

A virtual waiting room serves as an intermediary page that prevents visitors from overwhelming busy websites, guiding them back to the site at a manageable rate while ensuring optimal performance and user experience. This system allows websites to effectively handle sudden surges in traffic without risk of crashing, which also eliminates the need for constantly running additional servers when demand is low, contributing to a more sustainable approach to web management. Moreover, effective virtual waiting rooms prioritize fairness by returning visitors in the order they arrived, while also keeping them updated on their status and estimated wait times. Experiencing a website crash can be detrimental to any business, especially during high-demand events, as it not only harms server functionality but can also tarnish the company's reputation. By maintaining a seamless branding experience, businesses can safeguard their customers' trust and loyalty. Our innovative and patented virtual waiting room technology not only underscores the value of fairness but also enhances the entire customer journey through a fully customized branded experience.

What is AWS Virtual Waiting Room?

This strategy effectively handles the surge of user requests to your website during busy traffic times. It creates a cloud-based infrastructure that reroutes incoming traffic temporarily while providing options to customize the addition of a virtual waiting room. This waiting area acts as a buffer for visitors, permitting them to wait until there's enough space for them to access the site. Instances that may prompt its activation include the release of concert or sporting event tickets, flash sales such as Black Friday, significant product launches with extensive promotional campaigns, online classes and testing sessions, the availability of medical appointments, or the rollout of a new service that requires user registration and payment. Upon entering the waiting room, users are assigned a queue number to secure their position, and they can only exit to visit the website when it is their turn. This mechanism not only improves user satisfaction by minimizing delays but also plays a crucial role in preserving website performance during high-demand periods, ultimately benefiting both users and site administrators alike.

Media

Media

Integrations Supported

Amazon CloudFront
AWS Secrets Manager
Amazon API Gateway
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Web Services (AWS)
Android
Apple iOS
Google Tag Manager
JavaScript
Node.js
PHP
Python
React
WooCommerce

Integrations Supported

Amazon CloudFront
AWS Secrets Manager
Amazon API Gateway
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Web Services (AWS)
Android
Apple iOS
Google Tag Manager
JavaScript
Node.js
PHP
Python
React
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Queue-Fair

Date Founded

2004

Company Location

United Kingdom

Company Website

queue-fair.com

Company Facts

Organization Name

Amazon

Company Location

United States

Company Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

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