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What is Queue-Fair?

A virtual waiting room serves as an intermediary page that prevents visitors from overwhelming busy websites, guiding them back to the site at a manageable rate while ensuring optimal performance and user experience. This system allows websites to effectively handle sudden surges in traffic without risk of crashing, which also eliminates the need for constantly running additional servers when demand is low, contributing to a more sustainable approach to web management. Moreover, effective virtual waiting rooms prioritize fairness by returning visitors in the order they arrived, while also keeping them updated on their status and estimated wait times. Experiencing a website crash can be detrimental to any business, especially during high-demand events, as it not only harms server functionality but can also tarnish the company's reputation. By maintaining a seamless branding experience, businesses can safeguard their customers' trust and loyalty. Our innovative and patented virtual waiting room technology not only underscores the value of fairness but also enhances the entire customer journey through a fully customized branded experience.

What is Feedbackify?

Gain immediate insights from your website visitors with Feedbackify, a simple and efficient tool designed for collecting private feedback from your audience. Protect your brand by receiving timely notifications about any potential issues on your site. Encourage your most valuable asset—your visitors—to share new ideas and suggestions, allowing you to stay attuned to their needs and boost their satisfaction levels. With just a quick 30-second registration and a five-minute setup, you can start gathering feedback. Your site visitors can easily express their thoughts without needing to register, significantly lowering feedback drop-off rates. We provide only the necessary tools, avoiding any extraneous features. We strongly advocate for the importance of maintaining privacy in initial interactions between customers and brands to uphold both the integrity of your image and the confidentiality of your clients. Do you really want your visitors to leave your site just to voice their opinions about your offerings? With Feedbackify, we ensure that your visitors remain engaged and focused on YOUR website, facilitating a smooth feedback experience. By simplifying the process, we support you in building more robust connections with your audience while continuously improving their experience. Ultimately, this leads to a more loyal customer base that feels heard and valued.

Media

Media

Integrations Supported

Amazon CloudFront
Android
Apple iOS
Cloudflare
Google Tag Manager
Java
JavaScript
Magento
Node.js
PHP
Python
React
Ruby
WooCommerce
WordPress

Integrations Supported

Amazon CloudFront
Android
Apple iOS
Cloudflare
Google Tag Manager
Java
JavaScript
Magento
Node.js
PHP
Python
React
Ruby
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Queue-Fair

Date Founded

2004

Company Location

United Kingdom

Company Website

queue-fair.com

Company Facts

Organization Name

Feedbackify

Date Founded

2010

Company Location

United Kingdom

Company Website

www.feedbackify.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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