Ratings and Reviews 7 Ratings
Ratings and Reviews 0 Ratings
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What is Queue-it?
Queue-it enables some of the largest brands globally to effectively manage their peak traffic days. By utilizing a virtual waiting room, businesses can regulate online traffic during periods of high demand, ensuring a fair and exceptional experience for all visitors. When the number of online users surpasses the available capacity, they are redirected to a personalized waiting area and gradually allowed back into the website or app based on a first-come, first-served basis. Furthermore, this virtual waiting room serves as a critical control point for managing site and app traffic, allowing you to block malicious bots and prevent abuse effectively. The system also allows for customer validation through unique identifiers such as email addresses or user IDs, ensuring that only verified individuals gain access to your offerings. In addition, comprehensive analytics provide valuable insights into both the volume and the quality of incoming traffic, enabling you to refine your bot mitigation strategies for future events. This seamless integration not only enhances user experience but also bolsters site security and performance during peak times.
What is AWS Virtual Waiting Room?
This strategy effectively handles the surge of user requests to your website during busy traffic times. It creates a cloud-based infrastructure that reroutes incoming traffic temporarily while providing options to customize the addition of a virtual waiting room. This waiting area acts as a buffer for visitors, permitting them to wait until there's enough space for them to access the site. Instances that may prompt its activation include the release of concert or sporting event tickets, flash sales such as Black Friday, significant product launches with extensive promotional campaigns, online classes and testing sessions, the availability of medical appointments, or the rollout of a new service that requires user registration and payment. Upon entering the waiting room, users are assigned a queue number to secure their position, and they can only exit to visit the website when it is their turn. This mechanism not only improves user satisfaction by minimizing delays but also plays a crucial role in preserving website performance during high-demand periods, ultimately benefiting both users and site administrators alike.
Integrations Supported
Amazon CloudFront
Amazon API Gateway
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Integrations Supported
Amazon CloudFront
Amazon API Gateway
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Queue-it ApS
Date Founded
2010
Company Location
Denmark
Company Website
queue-it.com
Company Facts
Organization Name
Amazon
Company Location
United States
Company Website
aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Load Balancing
Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers