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What is Queue-it?

Queue-it enables some of the largest brands globally to effectively manage their peak traffic days. By utilizing a virtual waiting room, businesses can regulate online traffic during periods of high demand, ensuring a fair and exceptional experience for all visitors. When the number of online users surpasses the available capacity, they are redirected to a personalized waiting area and gradually allowed back into the website or app based on a first-come, first-served basis. Furthermore, this virtual waiting room serves as a critical control point for managing site and app traffic, allowing you to block malicious bots and prevent abuse effectively. The system also allows for customer validation through unique identifiers such as email addresses or user IDs, ensuring that only verified individuals gain access to your offerings. In addition, comprehensive analytics provide valuable insights into both the volume and the quality of incoming traffic, enabling you to refine your bot mitigation strategies for future events. This seamless integration not only enhances user experience but also bolsters site security and performance during peak times.

What is AWS Virtual Waiting Room?

This strategy effectively handles the surge of user requests to your website during busy traffic times. It creates a cloud-based infrastructure that reroutes incoming traffic temporarily while providing options to customize the addition of a virtual waiting room. This waiting area acts as a buffer for visitors, permitting them to wait until there's enough space for them to access the site. Instances that may prompt its activation include the release of concert or sporting event tickets, flash sales such as Black Friday, significant product launches with extensive promotional campaigns, online classes and testing sessions, the availability of medical appointments, or the rollout of a new service that requires user registration and payment. Upon entering the waiting room, users are assigned a queue number to secure their position, and they can only exit to visit the website when it is their turn. This mechanism not only improves user satisfaction by minimizing delays but also plays a crucial role in preserving website performance during high-demand periods, ultimately benefiting both users and site administrators alike.

Media

Media

Integrations Supported

Amazon CloudFront
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon API Gateway
Amazon DynamoDB
Amazon ElastiCache
Amazon S3
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Apple iOS
AspDotNetStorefront
Fastly
Java
Lua
Magento
PHP
Python
Ruby on Rails
Salesforce Agentforce Commerce

Integrations Supported

Amazon CloudFront
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon API Gateway
Amazon DynamoDB
Amazon ElastiCache
Amazon S3
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Apple iOS
AspDotNetStorefront
Fastly
Java
Lua
Magento
PHP
Python
Ruby on Rails
Salesforce Agentforce Commerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Queue-it ApS

Date Founded

2010

Company Location

Denmark

Company Website

queue-it.com

Company Facts

Organization Name

Amazon

Company Location

United States

Company Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Load Balancing

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers

Categories and Features

Popular Alternatives

Popular Alternatives

Queue-it Reviews & Ratings

Queue-it

Queue-it ApS