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What is Queue-it?

Queue-it enables some of the largest brands globally to effectively manage their peak traffic days. By utilizing a virtual waiting room, businesses can regulate online traffic during periods of high demand, ensuring a fair and exceptional experience for all visitors. When the number of online users surpasses the available capacity, they are redirected to a personalized waiting area and gradually allowed back into the website or app based on a first-come, first-served basis. Furthermore, this virtual waiting room serves as a critical control point for managing site and app traffic, allowing you to block malicious bots and prevent abuse effectively. The system also allows for customer validation through unique identifiers such as email addresses or user IDs, ensuring that only verified individuals gain access to your offerings. In addition, comprehensive analytics provide valuable insights into both the volume and the quality of incoming traffic, enabling you to refine your bot mitigation strategies for future events. This seamless integration not only enhances user experience but also bolsters site security and performance during peak times.

What is Jonot?

Jonot is a cutting-edge solution for managing queues, tailored for businesses that serve walk-in customers. Utilizing a QR code, web link, or self-service kiosk, patrons can easily join a virtual queue and keep track of their status and estimated wait times from their smartphones, enabling them to relax anywhere. At the same time, employees can monitor the queue with ease through any web browser, and digital displays in the waiting area continually inform guests about current and forthcoming ticket numbers. With compatibility across existing tablets, computers, and screens, Jonot removes the need for customers to download an app or set up an account, and it guarantees that ticket calls operate smoothly on the local network, even when internet access is spotty. Moreover, Jonot supports multiple locations and queues, provides multilingual options for a diverse clientele, allows for personalized branding, collects valuable customer feedback, distributes marketing materials, and integrates seamlessly via webhooks. This all-encompassing system not only boosts customer satisfaction but also optimizes the queue management process for various businesses. Ultimately, Jonot represents a significant advancement in the way businesses handle customer flow and engagement.

Media

Media

Integrations Supported

Akamai
Amazon CloudFront
Android
Apache Cordova
Apple iOS
AspDotNetStorefront
Cloudflare Workers
F5 BIG-IP
Fastly
Java
JavaScript
Lua
Magento
Node.js
PHP
Python
React
Ruby on Rails
Salesforce Agentforce Commerce
webhooks.io

Integrations Supported

Akamai
Amazon CloudFront
Android
Apache Cordova
Apple iOS
AspDotNetStorefront
Cloudflare Workers
F5 BIG-IP
Fastly
Java
JavaScript
Lua
Magento
Node.js
PHP
Python
React
Ruby on Rails
Salesforce Agentforce Commerce
webhooks.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Version
Free Trial Offered?

Pricing Information

$4.99/month
Starter plan $4.99/month
Pro plan $20.00/month.
Additional locations $5.00/month/location.
Free 14 day trial
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Queue-it ApS

Date Founded

2010

Company Location

Denmark

Company Website

queue-it.com

Company Facts

Organization Name

Jonot Oy

Date Founded

2026

Company Location

Finland

Company Website

jonot.io

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Load Balancing

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Popular Alternatives

Popular Alternatives

Jonot Reviews & Ratings

Jonot

Jonot Oy