Ratings and Reviews 7 Ratings
Ratings and Reviews 56 Ratings
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What is Queue-it?
Queue-it enables some of the largest brands globally to effectively manage their peak traffic days. By utilizing a virtual waiting room, businesses can regulate online traffic during periods of high demand, ensuring a fair and exceptional experience for all visitors. When the number of online users surpasses the available capacity, they are redirected to a personalized waiting area and gradually allowed back into the website or app based on a first-come, first-served basis. Furthermore, this virtual waiting room serves as a critical control point for managing site and app traffic, allowing you to block malicious bots and prevent abuse effectively. The system also allows for customer validation through unique identifiers such as email addresses or user IDs, ensuring that only verified individuals gain access to your offerings. In addition, comprehensive analytics provide valuable insights into both the volume and the quality of incoming traffic, enabling you to refine your bot mitigation strategies for future events. This seamless integration not only enhances user experience but also bolsters site security and performance during peak times.
What is Queue-Fair?
A virtual waiting room serves as an intermediary page that prevents visitors from overwhelming busy websites, guiding them back to the site at a manageable rate while ensuring optimal performance and user experience.
This system allows websites to effectively handle sudden surges in traffic without risk of crashing, which also eliminates the need for constantly running additional servers when demand is low, contributing to a more sustainable approach to web management.
Moreover, effective virtual waiting rooms prioritize fairness by returning visitors in the order they arrived, while also keeping them updated on their status and estimated wait times.
Experiencing a website crash can be detrimental to any business, especially during high-demand events, as it not only harms server functionality but can also tarnish the company's reputation.
By maintaining a seamless branding experience, businesses can safeguard their customers' trust and loyalty.
Our innovative and patented virtual waiting room technology not only underscores the value of fairness but also enhances the entire customer journey through a fully customized branded experience.
Integrations Supported
Amazon CloudFront
Android
Apple iOS
Java
JavaScript
Magento
Node.js
PHP
Python
React
Integrations Supported
Amazon CloudFront
Android
Apple iOS
Java
JavaScript
Magento
Node.js
PHP
Python
React
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Queue-it ApS
Date Founded
2010
Company Location
Denmark
Company Website
queue-it.com
Company Facts
Organization Name
Queue-Fair
Date Founded
2004
Company Location
United Kingdom
Company Website
queue-fair.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Load Balancing
Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers