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What is QuickConnect?

QuickConnect functions as an all-in-one AI platform tailored for enterprises aiming to optimize customer support, marketing initiatives, and automation within a unified interface. By unifying messages from multiple communication channels into a single inbox, the platform utilizes AI-powered chatbots to manage inquiries at any hour, automates social media responses and campaigns, and features live chat capabilities to engage with website visitors—thereby reducing manual tasks while ensuring effective and dependable communication with clients. This seamless integration not only boosts productivity but also significantly improves the overall customer experience across various interaction points. Furthermore, businesses can leverage these tools to drive engagement and foster stronger relationships with their clientele.

What is LiveHelpNow?

LiveHelpNow is revolutionizing customer service by introducing innovative support solutions that enhance both agent efficiency and brand loyalty. Their suite of omnichannel support tools empowers your team with resources designed to simplify their tasks while providing a cohesive experience for customers. • This comprehensive customer support package addresses all of your needs, including contact center operations, lead generation, and help desk functionalities. • With all-in-one omnichannel features like live chat, SMS text-to-chat, chatbots, Facebook Messenger, email/ticket management, and VoIP call handling, your team will benefit from a unified communication history. • The diverse range of tools encompasses intelligent conversation routing, pre-prepared responses, KPI dashboards, contact center analytics, enterprise-level reporting, conversion tracking, unified inbox management, automatic language translation, knowledge base oversight, automations and triggers, lead generation tracking, and much more. • Designed with user-friendliness in mind, it allows seamless integration with your existing CRM, CMS, knowledge base, and social media platforms to maximize your current resources. • Additionally, it adheres to HIPAA, ADA, and PCI regulations, ensuring security with financial-grade AES-256 bit encryption. • The installation process is straightforward and comes with no setup fees or long-term contracts, making it accessible for all businesses. • You can also take advantage of a complimentary 30-day trial, along with free training and round-the-clock support to help you get started effectively. • With these features and support, businesses can transform their customer service approach and foster better relationships with their clientele.

Media

No images available

Media

Integrations Supported

Agile CRM
Brevo
Capsule
Constant Contact
Facebook
GetResponse
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Insightly
Mailchimp
Salesforce
ServiceNow
Slack
WordPress
Zoho CRM
Zoom
Zoom Phone
join.me

Integrations Supported

Agile CRM
Brevo
Capsule
Constant Contact
Facebook
GetResponse
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Insightly
Mailchimp
Salesforce
ServiceNow
Slack
WordPress
Zoho CRM
Zoom
Zoom Phone
join.me

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$21.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QuickConnect

Date Founded

2025

Company Location

Nepal

Company Website

quickconnect.biz

Company Facts

Organization Name

LiveHelpNow

Date Founded

2003

Company Location

United States

Company Website

www.livehelpnow.net/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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