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What is QuickMetrix?

We provide a variety of services such as Customer Support and Online Reputation Management, alongside Crisis Management where we help evaluate brand crises and Competition Tracking to assess competitor engagement through their posts. Furthermore, we deliver Social CRM and Campaign Analysis, complete with detailed analytical charts to effectively measure a brand’s performance, along with Influencer Management to identify essential influencers and valuable audience members. This holistic strategy guarantees that brands gain insight into their market standing while also improving their engagement tactics for better results. By continuously adapting to market trends, we empower brands to stay ahead of the competition and foster stronger connections with their audience.

What is Merlin?

Merlin provides an innovative software solution aimed at crisis management, recognizing the unpredictable nature of these situations. Our platform, CrisisSuite, operates in the cloud and is designed to effectively lessen the consequences of crises as they arise. The Alerting module plays a crucial role during emergencies by facilitating prompt communication to prevent any delays. Additionally, the Social Media Trainer significantly enriches crisis training by immersing participants in realistic social media scenarios, which enhances the overall training impact. When a crisis occurs, even with thorough preparation and preventive measures, the situation can quickly escalate, placing immense pressure on the organization. Employees are committed to reducing the negative effects, often encountering numerous obstacles in the process. Beyond just preparing your team, the Social Media Trainer empowers them with essential skills for managing media communications during these high-pressure training sessions. This holistic strategy enables organizations to effectively maneuver through the turbulent environment that crises create, ultimately fostering resilience and readiness for future challenges.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QuickMetrix

Date Founded

2015

Company Location

India

Company Website

quickmetrix.com

Company Facts

Organization Name

Merlin Software

Date Founded

2015

Company Location

Netherlands

Company Website

merlincrisis.com

Categories and Features

Categories and Features

Business Continuity

Backup Log
Secure Data Storage

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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