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What is Quickchat AI?

Design and customize your very own AI Assistant aimed at optimizing customer support, boosting sales, and much more. Select from an array of languages to ensure your AI assistant can cater to a wide range of clients and engage effectively with them. This smart assistant is capable of smoothly transferring conversations to your live team whenever it's necessary, maintaining a seamless customer experience. You have the flexibility to choose specific translations that reflect your brand's distinctive tone, allowing your voice to be consistently conveyed. Easily upload your data through various means—whether that be URLs, PDFs, or articles from Intercom, or by copying and pasting the text directly into the platform without any hassle. Improve user experience by configuring the assistant to proactively provide tailored product suggestions to visitors on your website, while also automatically collecting contact details from prospective customers. By integrating the assistant with your CRM system, you can bring all your data into a single, accessible location. Keep track of your assistant's performance, stay informed about its activities, and conduct your evaluations to gauge its success. We will engage with your specific requirements to create an AI assistant that aligns perfectly with the needs of your organization. Furthermore, this AI assistant will integrate effortlessly with your current tools and systems, ensuring that your operational workflow remains unified and efficient. With these advanced features, you have the power to transform customer interactions and refine your business processes to unprecedented levels of effectiveness and efficiency.

What is Interactions Intelligent Virtual Assistant?

Engage with your customers effortlessly, catering to their preferences for communication. With the Interactions Intelligent Virtual Assistant, establishing effective communication and completing tasks with clients has become remarkably straightforward. By merging the latest advancements in Conversational AI with authentic human understanding, we are setting new benchmarks for exceptional customer interactions. This Intelligent Virtual Assistant allows your customers to converse through either speech or text, creating a personalized and natural communication experience that ensures a seamless journey from start to finish. An Intelligent Virtual Assistant, or IVA, enhances not only the efficiency of customer service but also its personalization, fostering conversations that resonate on a human level. The advanced features of Interactions IVAs, powered by Conversational AI, enable customers to communicate as they would in person, effectively reducing frustrations commonly associated with traditional automated systems. Even in the face of background noise, diverse accents, and weak connections, Interactions IVAs reliably comprehend customer input, leading to improved satisfaction and engagement. This forward-thinking strategy guarantees that every interaction is not only effective but also aligns closely with the individual needs and preferences of each customer, making them feel valued and understood. Ultimately, the Interactions Intelligent Virtual Assistant transforms customer service into a more engaging and human-centric experience.

Media

Media

Integrations Supported

Discord
Drupal
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
Telegram
WhatsApp
Zendesk

Integrations Supported

Discord
Drupal
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
Telegram
WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quickchat AI

Company Website

www.quickchat.ai/

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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