Dialfire Reviews & Ratings

Dialfire

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is QwikDial?

QwikDial, created by DAKCS, serves as a robust predictive dialing solution tailored for businesses engaged in Collections and Accounts Receivable Recovery. This flexible software enables agencies of all sizes to manage campaigns, log calls, generate comprehensive reports, process payments, and perform a variety of other functions. Integrating smoothly with DAKCS' Beyond ARM (Accounts Receivable Management) product, QwikDial is also compatible with existing ARM systems, allowing for effective debt collection across multiple sectors. Its intuitive interface further streamlines the recovery process, contributing to increased productivity. Moreover, the software's adaptability and extensive feature set make it an invaluable tool for agencies seeking to enhance their operational efficiency.

What is Dialfire?

Dialfire is an advanced, cloud-based solution designed for managing both inbound and outbound telephone campaigns, regardless of their scale. Users of Dialfire can experience up to three times the number of conversations facilitated by a cutting-edge predictive dialer that efficiently merges incoming calls from various projects and incorporates accurate technology for detecting answering machines. The platform prioritizes transparency, granting users complete oversight of their campaigns. It employs automated workflows to enhance efficiency, along with real-time, customizable statistics and reports that offer critical insights into the effectiveness of campaigns and the productivity of team members. Users have the flexibility to select from established templates for quick setup or tailor their campaigns, reports, and analytics to align with specific requirements or client demands. Furthermore, Dialfire supports native integration with multiple CRMs and offers API connections to interface smoothly with any external systems. Its robust infrastructure is backed by globally redundant servers and a diverse array of carriers, ensuring top-notch voice quality. You can initiate calls straight from your web browser without the need for any software downloads, making it incredibly convenient. Additionally, Dialfire provides multilingual support in English, French, German, Spanish, and Portuguese through various channels, including phone, email, chat, or online assistance, ensuring comprehensive accessibility for users worldwide.

Media

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Media

Integrations Supported

Integrations Supported

Axis LMS
Bigin by Zoho CRM
Firmao CRM
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Nekton.ai
Pipedrive
Salesforce
Zapier
Zendesk Sell
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$0.06/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

DAKCS

Date Founded

1980

Company Location

United States

Company Website

www.dakcs.com

Company Facts

Organization Name

cloud IT Services

Date Founded

2010

Company Location

Germany

Company Website

www.dialfire.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking
Credit Union
Investment Banking
Online Banking

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

Sales Dialers

Not specified

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