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What is QwikDial?

QwikDial, created by DAKCS, serves as a robust predictive dialing solution tailored for businesses engaged in Collections and Accounts Receivable Recovery. This flexible software enables agencies of all sizes to manage campaigns, log calls, generate comprehensive reports, process payments, and perform a variety of other functions. Integrating smoothly with DAKCS' Beyond ARM (Accounts Receivable Management) product, QwikDial is also compatible with existing ARM systems, allowing for effective debt collection across multiple sectors. Its intuitive interface further streamlines the recovery process, contributing to increased productivity. Moreover, the software's adaptability and extensive feature set make it an invaluable tool for agencies seeking to enhance their operational efficiency.

What is PIMS Dialer?

The PIMS Dialer, created by Pimsware, is a flexible and secure cloud-based platform tailored for call centers of all sizes, charging a monthly rate of only $125 per agent. This offering includes unlimited outbound minutes, extensive technical support, the ability to record calls, and access to both current and future features of the dialer. Moreover, it comes equipped with a variety of tools designed to improve dialing techniques, manage calls effectively, ensure compliance, and provide detailed reporting, making it an excellent option for any call center. Its scalable nature also allows businesses to modify the system in accordance with their growth, effectively addressing changing communication requirements. Additionally, the user-friendly interface ensures that agents can quickly adapt to the system, enhancing overall productivity and efficiency.

Media

No images available

Media

Integrations Supported

Integrations Supported

SurveyMonkey
Zoho CRM

API Availability

API Availability

Pricing Information

$0.06/month
Free Trial Offered?

Pricing Information

$125.00/month/user
$125.00 per month per agent
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

DAKCS

Date Founded

1980

Company Location

United States

Company Website

www.dakcs.com

Company Facts

Organization Name

Pimsware

Date Founded

2004

Company Location

Georgia

Company Website

www.pimsware.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking
Credit Union
Investment Banking
Online Banking

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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