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What is RAPID RTC?

As car buyers increasingly favor online platforms, many are forming their first impressions of dealerships digitally instead of stepping into physical showrooms. RAPID RTC offers a comprehensive digital communication platform that includes tools such as Lead Manager, Live Dealer, Chat, Text, and Social, effectively integrating various consumer-initiated interactions and connecting online shoppers with sales advisors in real-time, thereby enhancing the omni-channel customer experience throughout their purchasing journey. Our solutions are designed to be user-friendly, eliminating the need for downloads, specialized software, or hardware, which makes them accessible across all devices and platforms. While our technology aims to provide significant value to our clients, our primary focus remains on the needs of our clients' customers, distinguishing us in the competitive landscape. We also feature dedicated support teams that cater to your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that help is always readily available. This unwavering commitment to exceptional service underscores our belief that delivering a positive customer experience is crucial for achieving success in the automotive industry. Additionally, we continuously gather feedback from users to refine our offerings and stay ahead of industry trends.

What is Activator?

Excel in sales and service, whether in-person or through digital channels, by leveraging a diverse range of data sources that extend beyond the DMS. Activator consolidates all your marketing efforts into a single, cohesive system designed to enhance, automate, and manage customer interactions throughout their entire experience. Instead of just focusing on attracting new customers, prioritize the creation of meaningful relationships that transform them into loyal supporters. With Activator's multi-channel strategy, lead generation for both sales and service is refined, utilizing smart technology and automation to effectively capitalize on timely opportunities. Increase engagement and nurture customer loyalty through precisely targeted marketing tactics that boost your dealership's revenue and improve customer retention rates. MarketActivator presents a trustworthy, incremental, and sustainable marketing solution by leveraging automation and optimization to meet the demands of both sales and service. By tapping into advanced data insights and implementing social distance marketing across multiple platforms, businesses can cultivate devoted customers and enhance their lifetime value. In the fast-paced and competitive market of today, it is crucial to continually innovate to ensure you remain relevant and meet the evolving needs of your clientele. Additionally, embracing a customer-centric approach can further solidify your brand's reputation and foster trust among your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

RAPID RTC

Date Founded

1996

Company Location

Canada

Company Website

rapidrtc.com

Company Facts

Organization Name

Activator

Company Location

United States

Company Website

activatords.com

Categories and Features

Auto Dealer

Not specified

Categories and Features

Auto Dealer

Not specified

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